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November 2023 by Isaac H.
I called for a 35 or 50 ft boom to see if it was available. The person and Tool rental, had no idea what I was talking about and transferred me somewhere else. They transferred me three different times to God knows who and I never got an answer. Even called back to speak to a manager, no answer. I don't understand how you have people working in certain departments if they have no freaking idea what they are supposed to be renting or products that they have.
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April 2023 by Freda Kegler
Great Service was able to rent a box truck when I needed it the most??
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April 2022 by Abril Goforth
Had what we needed at a fair price. In good working condition. Employees did their jobs but seemed slightly annoyed by my presence.
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September 2020 by Maureen O'Connor Leduc
Great workers!!! Good customer service and always willing to help!!!
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September 2020 by Esmer Gonzalez
Horrible service lazy workers all they do is text laugh and chat
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August 2020 by Nora Gonzalez
Employees are not trained enough in their department
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July 2020 by Rhonda Davis Schaller
BAD MANAGEMENT by the STORE MANAGER and poorly staffed! NEVER enough help, the poor employees are paying for it and well as the customers! ONE PERSON to run a busy area is pathetic! ALSO from what I've seen, THIS STORE doesn't Comply with the State MANDATE for COVID. I Will NOT be back!
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June 2020 by Linda Oliver
Good experience
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March 2020 by Roderick Williams
came in to rent a ladder and was in and out in 10 min . great customer service .
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February 2020 by James White
Would be negative if possible. I rented a skid steer for a week. It was used in an area between brand new buildings and in an amphitheater. Bucket and tracks full of mud, tracks were trash, lights broken, all sorts of wear and tear but machine had 530 hours so it was excessive. Checked in and told that the dent in the back wasn't existing. Checked it in and claimed they had to have someone come in and look at the machine. Of course they decided that I damaged it or "something fell on it". It was used and parked in an area where there was 0% chance of that happening. Something would have had to destroy overhead patio lights, new walls on each side of the amphitheater or hit an overhead awning. Then charge me for damage and a labor charge when I am not present. Use extreme caution when renting anything from this branch. They are routinely understaffed and then just say "you signed a paper that everything was clear" but they "remember the minor things that were already there". Even if you have rental coverage on your insurance policy get their rental protection or better yet rent from someone else, anyone else. I have had 0 issues with Home Depot rental in many states and many different locations but this branch is terrible by comparison.
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November 2019 by Jason Shields
Customer service at this location sucks. Never can get anyone to help you in the lumber section. Guess to many employees more worried about a paycheck then helping customers.
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July 2019 by Kyle Schreiber
Horrible service in the tool rental department told me I didn't refill the auger with gas when it was clearly full set it had to be to the silver ring I'm not getting gas on me just to feed these dudes ego. Also charge me a $20 repair fee for there been six pieces of dirt on the auger after I pressure washed all of the mud off absolutely ridiculous horrible service from a horrible Home Depot I'll take my business elsewhere from now on.
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May 2019 by Julius Jones
Best paint department in Dallas
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February 2019 by Willie Muckelroy
Nice enough
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November 2018 by Tanya Rowell
Paint department is awesome!