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January 2024 by Frank Matthews
Cashier in front has an ACNE problem & looks like she uses Hardcore Drugs. The whole staff is full of "Pink" People and a bunch of men who are Sissy's & insecure. Also seems like they only hire other races during holiday times.
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January 2024 by Tiffany R. Easley
I have shopped this location numerous times and today was the first time, I experienced subpar customer service. When I asked where a could find a product the clerk pointed and said over there, look for a red button. It then took a clerk multiple times walking pass me several times before asking me how he could help. They have lost a loyal customer at this location
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January 2024 by Tara Sekora
Good selection and knowledgeable staff. I used to go to Spec’s off 75 by Dave & Buster’s, but have been coming here lately since it is so much closer to my home.Even though it is small, I was pleasantly surprised by everything they have. While it can get busy on the weekends, it never has been overly crowded and the wait time to check out isn’t long. They also always have staff walking around asking if you need help finding anything, which is a plus.
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November 2023 by Wynne Voorhees
Poor selection of non-wine drinks. Always out of bitters. Was told they would not carry Créme de cacao. So I went to Goody’s and got what I wanted at a lower price. No reason to go back even though Total Wine was nearer my home. I’ll pass them by and go to Goody Goody.
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November 2023 by Johnny P.
Whenever there's a Total Wine in the area, I like to take a look and see what they have at this place has a lot of good options for wine and other beverages. I like their cognac selection and the brands that they carry. If you have any area, you should take a look around way better than the other big box liquor stores.
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November 2023 by Donya Oliver
Smaller location than what I'm used to but perfect for the area. Great staff, prices, and the same fantastic spirits/wine!I am forever committed to only shopping at Total Wine & More!
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November 2023 by Erasmus Page
I'm from Denver Colorado and I'm used to being greeted upon entrance. That didn't happen. I ask an associate where is the Bellaire he said isle 4. I'm used to an associate walking me to the product. Will never come back here. All the employees seems like they just ready to go home. No customer service skills at all!!
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November 2023 by ty ro
I love total wine but I wasn't a big fan of this location. The staff was not as friendly. Maybe I came at the wrong time. The selection is smaller compared to other stores.
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October 2023 by Mary Stevenson
A worker asked if “I was actually going to buy” a bottle of Veuve Clicquot after I asked him to take it out of the window because I wanted to buy it. I don’t know what made him question me and my boyfriend but if I wasn’t why would I ask for him to do that. Not only that, the worker took the champagne all the way to the cashier as if we were going to steal it. I probably make more money than 10 of them combined. This is unacceptable and it seems like there is zero training done at this total and wine. Save your money and go elsewhere. They’re far better liquor stores with better service.
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September 2023 by Evette
Great selection & very friendly staff!
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September 2023 by Emerson Chavez
Best total wine location, has a nice appeal, friendly and knowledgeable staff that go out of their way to help, and the best prices and SELECTION! Why go anywhere else, this is my stop for cigars, and alcohol this is my one stop shop !
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August 2023 by Christina E
This location is always busy, but their customer service is unmatched! The entire staff is pleasant and helpful. I have not been here and not been able to find what I need to restock my bar. Parking is a little tricky... especially between 7-9pm... it requires patience for sure! My only gripe is that they do not carry the small cups to make jello shots. Other than that... Everything is awesome!
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August 2023 by Andrea Jackson
This store is small compared to some of the other locations, but the helpfulness of the staff makes up for the size. Best prices anywhere. Incredible selection. Tasting availability. Highly educated, helpful staff that find you. It's always a pleasure to shop here!
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August 2023 by Deondra Parks
Good, I found an amazing wine I’d been looking for! That’s the one star. I’m happy for that and also that I am resourceful because not one employee asked me if I needed assistance. I’ve surely never had this kind of experience at any Total Wine knowing that anyone walking in the door is going to be totally lost by the layout and wide selection.
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August 2023 by Hogan
Awesome place to be. Everyone and I mean everyone is super helpful. The managers are pretty nice and everything is clean and organized. Ideal liquor store experience. Pretty cashier too.
