November 2020 by Tige Bailey
Smaller location but still well stocked and staffed. Not everything I like, but close enough considering the location!
November 2020 by Keith Ukandu
Great prices, friendly staff. Everyone is always willing to help especially the managers.
October 2020 by Preston Arcandy
Large selection and very good prices, however, the sales staff (while plentiful and available to help) consistently made efforts to move me out of wines I was interested into wines that I had never heard of and were quite pushy about it. They do have good Covid protocols in place. I will be a regular I'm sure as they are close to me, but will not be asking for any advice.
October 2020 by Kate Pendergast
Great prices and selection!! Most importantly, they had excellent customer service! I went in knowing the type of wine I wanted (that I don’t drink, getting for a friend) and the lady was very helpful recommending different options and describing them.
October 2020 by harveg Elliott
Very helpful employees. However now experiencing more out of stocks. Different stores stocking different items. All in all still the best wine and liqueur store.
October 2020 by Eric Moreno
Great prices. Friendly service. If you need help with a particular alcohol they have the beat recommendation.
September 2020 by Brittney Wainwright
Great location, always stocked and management is great! Managers are always out on the floor supporting their team as well as customers. There is a young lady by the name of Naomi who works there and ALWAYS has a horrible attitude. I’ve had three separate situations where she has went out of her way to be rude to customers.
September 2020 by Rick S
Very helpful staff and large selection of wines, liquors and beers. Can't beat Total Wine.
September 2020 by Brittney W.
Great location, always stocked and management is great! Managers are always out on the floor supporting their team as well as customers. There is a young lady by the name of Naomi who works there and ALWAYS has a horrible attitude. I've had three separate situations where she has went out of her way to be rude to customers.
August 2020 by flsmilin
Professional service. PPE protocols strictly enforced.
August 2020 by Chaka D.
I shop in this store frequently, with always an amazing experience. Unfortunately, it only takes one bad experience to spoil all the great ones. I could not reach a beverage so I had to ask an Assoc for assistance. Jeff refused to do so, as he was so busy doing NOTHING!! There was approx. 4 people shopping in the store at the moment and he decided my need for help was irrelevant. Instead, a vendor not affiliated with the store assisted me. He even went in the freezer where customers are prohibited to go in order to complete my shopping. Kudos to the non-employee, but this location should think twice on keeping Jeff as an employee.
August 2020 by Austin Griffin
Spent $40 on a bottle today and while checking out asked for one box because I’m moving and was hoping for an easy way to move other wine bottles I had purchased from Total Wine, I was told “no, boxes are for customers only.” I guess being a rewards member means nothing, I’ll be sticking with Goody Liquor in the future since i’m apparently not a customer.
August 2020 by John S.
Awesome store. Ruldopho is the best. Always great service and fast checking out. Good selection. My only complaint is the parking lot.
August 2020 by C Seider
Great assistance....smaller store so a fewer choices than the big ones
August 2020 by Cindy Umana
Customer service was great! Marcus helped me choose three great wines when my intention was only two ??We both won in this situation.
July 2020 by Christian Curry
The staff selection in TW is impressive. They’re always so friendly and helpful. We had a bad bottle of flavored vodka that they returned without batting an eye. Sorry about the recent flood inside! Hope you guys got er all cleaned up and dried out.
July 2020 by BIGWIPTYLER
Love coming here. Always Great Service.
July 2020 by Michael B.
I have gift cards that are two years old and was eager to use them at this location in our neighborhood.The manager told me they would not honor the gift cards because they moved to a new system. I need to call their corporate offices and have new cards shipped. That's disappointing.
July 2020 by Fredrick Vaughn
it was great to be there and talk with your staff about the grown folks kool-aid on hand?
June 2020 by Tristan Wainwright
This Total Wine isn’t as super massive as say the one off I-75 at Park Lane, but it is brand new and beautiful with still a very large variety of wine, beer & liquor to choose from. Parking in the back of the store is very easy and usually open, and they also offer curbside pick-up for online orders. Staff is always very friendly in my experience, and I like that it’s not as packed as the larger stores, especially in light of recent COVID-19 concerns. I really like this store and the area it is in, especially since the parking is atypically easy for an Uptown/Oak Lawn Dallas-area store.
June 2020 by Keshammixon Noles
It was my first time going. And it was an awesome. Great Customer Service and they where very helpful.
June 2020 by David McLeod
The staff and selection are consistently awesome! It's great to see people out and about again!
June 2020 by Hammer Brothers Construction
This chain of stores is reknowned for its variety and selection in beer, wine, and liquor. Unfortunately, this is one of the smaller stores in the chain so selection wasn't quite as wide, but still a good variety.
June 2020 by Chris Hayes
This is probably the smallest TW&M I've been in but still carries a wonderful selection for such a compact location. Very clean and as expected from this company, a wonderful staff. Matthew was my cashier. He was nice and did his best at being personable, even though I am a little bit of a kook, he didn't run away! ? Great job overall.
June 2020 by Chris Morgan
The biggest and best selection of drinks I have seen in Dallas and by far the best prices.Friendly, helpful and knowledgable staff. Highly recommended.
June 2020 by Bianca Patel
I have never felt so humiliated after leaving the store because I did not find what I wanted. The employees looked at me as if I have taken something. The prices are ridiculous and employees are racial profiling. I will never come back.
June 2020 by Jason Wood
Nice wine selection, decent prices. Staff are helpful and it's easy to get in and out of.
May 2020 by Buddha M.
We were thrilled with the selection! Great looking store, great location.. However, not a single greeting (hello, how are you, may I help you) from any of the employees on the sales floor.. I was shocked as there were so many employees working on the floor. Disappointed w/ customer service. I'll give it one more shot to see if customer service improves, if not ill probably end up across the street at Goodys.
May 2020 by Noelle Hall
Amazing store, knowledgeable and friendly staff. Before you go in make sure you sign up for the rewards card on their website, because I guarantee this will become your number 1 liquor store. Prices are ridiculously CHEAP! The wine we have been buying at our local liquor store for $20 is $12 here! There is a parking lot behind but it gets full easily.
May 2020 by Kevin F.
Finally, I had no idea this location had opened, I live uptown and have had to go to park lane location, and poof it's there , hands down one of the best liquor and wine stores and the prices are incredible, not a few dollars here and there , a noticeable difference, dive in
