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July 2024 by Bree Bunton
The staff was really nice. The tech told me everything that was going on and was really kind.
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July 2024 by John Watts
Check in was quick and easy.clerk was professional and curteous
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June 2024 by Patricia Disbrow
Touchstone and their care team were excellent in getting me through what was for me a difficult medical test. Thank you Touchstone!
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May 2024 by April Adams
Extremely fast appointment. In and out. Very friendly and helpful staff!
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May 2024 by Jimmy Green
Toichstjne emoloyess were very courteous and orofrssional.
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May 2024 by On My Way
Outstanding staff! Love the crew at the 712 Washington Ave location.
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April 2024 by William “Luke” Gainey
Amy was very helpful! A+
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April 2024 by Christine Choyce
I had a great experience at the downtown facility. Derrick, my technician, did a great job! ?
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March 2024 by Chris Norris
Do not come here if you do not know how your insurance works. They tried to charge me almost $400 for an xray which I'm covered 100%, this wasn't fixed until I called my insurance while in the lobby. I will never visit or recommend Touchstone to anyone.
The xray tech was the best though ?
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March 2024 by Susan Smart
Wonderful staff and they were truly an angel helping me get my elderly aunt in and out of the facility. Thank you all so much! Angy went above and beyond!
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March 2024 by John Lucero
My doctor sent in a request for a CT scan at this location and after 4 days they still have not put in a request through my insurance. I asked if they would be able to get it done by end of day as this is a pressing issue and my insurance requires a pre-authorization. I was told they will "do their best". The receptionist I spoke to had an attitude and did not answer my questions and just tried to schedule my exam without authorization (meaning I would be out of pocket). Additionally, when I pushed to know why is taking so long they said typically it is done same day, but couldn't explain to me why it is taking so long. After doing further research on the company they seem to have a poor customer service relations and has problems with billing. They need to prioritize customer service as it is very stressful as a patient trying to get this scheduled as soon as possible as this is a persisting matter that is affecting my day to day life.
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January 2024 by Karina Espinoza
The front office staff was super friendly and very helpful. The tech was amazing! He made sure I was comfortable at all times and explained every step before continuing with each part of the scan. Highly recommend this location!
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January 2024 by Kristine Shulman
Outstanding staff! Love the crew at the 712 Washington Ave location.
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January 2024 by Michelle Rich
Short wait time, very nice and considerate MRI technician.
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January 2024 by vila brown
It was awesome, the young lady at the front office was so nice!
