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March 2024 by Hussain Safi
Excellent service but very expensive!
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March 2024 by josh brevick
Outside of just an awesome name, these guys were awesome!!! All the way from guy on the phone, to the group that pulled my truck out of a tight spot in a timely manner and great customer facing abilities. Got me out of a Jam! The only mistake made was me calling them second, they did something someone else couldn’t do.
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February 2024 by Veronica M.
I have nothing but positive things to say about Tow Jam services. Not only were their dispatchers friendly and communicative - they went above and beyond to reach out when they were going to be running a little bit late. The "icing on the cake" was DONALD, the tow truck driver, who was extremely professional. He was patient, answered all my questions and made the situation less stressful because he genuinely showed that he cared!
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February 2024 by Getty Mekonnen
Professional and great service.
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February 2024 by Ishmail Runnels
Great customer service and takes care of the vehicle. Luis was very professional and accommodating.
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February 2024 by Traviz Boomer
Steven Egerer with dispatch is a good person thank you so much again Patient and caring.
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February 2024 by Lone Lion
I have not always had the best experience with tow truck drivers, thats why id like to give a shout out to Darcy. He towed my daughters truck... Darcy was very professional from the moment he checked in to give me an eta, to his knowledge of safely and efficiently loading the truck. Darcy was friendly and if i owned a tow truck company, he would be the kind of person i would want interacting with my customers.
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February 2024 by Jorge De Leon
Worst company I’ve done business with. Steve who works there is so rude and unprofessional. Was given an ETA of 60 minutes. After 45 minutes i called to check the ETA of the driver and was told i needed to wait another hour
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February 2024 by home services
** be careful** Don't call this company, I ordered a service from them and they stole everything from my car
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February 2024 by Debi Holley
Stephen in dispatch was great to work with. First class service!
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February 2024 by Robert Morris
They were excellent! They got to my location much quicker than expected and the driver was professional and friendly! The service was reasonable priced as well! If in a bind again, I would definitely use them again!
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February 2024 by S Graves
Today was stressful. My car broke down and I needed a tow. I was connected to Steven Enger, dispatcher with Tow Jam Dallas. His customer service was excellent . He went out of his way to contact the driver to expedite my towing needs because the repair shop was near closing time.Thank you Steven for taking that extra step!!!!
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February 2024 by CandR Express
My box truck was stuck in the mud so Tow Jam was dispatched to the site after they gave us a time it changed twice then when the driver got here he didn't even try to help out he just wanted to call his boss and send pictures of what he was trying to do in which the boss can't see the road at night on a picture all he had to do was pull on the gravel road and let his winch out and pull the truck out but again he wouldn't try, so I had to put at least one star but if not for that they wouldn't get no stars
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February 2024 by BT MB
I’ve never use this service however, whoever is driving the tow truck today in the bishop arts area is a horrible driver. I’ve tried to avoid them three times just now as they’re swerving in. Turning in front of people crazy like.
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February 2024 by James Grimes
Steven Enger (Dispatch) had gone over and beyond with his service in assisting with out tow! He has been patient and empathetic, his service is amazing!
