July 2026
Terrible customer service
Their website states you can cancel within 24 hours yet the customer service reps are unable to help and refer you to airline service that refers you back to Travelocity.
January 2026
Booked with them ......paid fees.....just to have airlines not honor flights and change them to the point I have to book elsewhere.....still had to pay travelocity fees though...wondering if hotel is going to honor room now?!.....book yourself less money in long run
December 2025
They refused to refund the flight that was cancelled. My goodness. Horrible policy and horrible service. Never use them.