U-Pack, a service of ArcBest, offers a convenient and affordable self-moving solution for long-distance relocations. Customers can load their belongings into ReloCube containers or trailers, while U-Pack handles the driving. Since its inception in 1997, the company has successfully moved over 1.5 million people across more than 2 billion miles. Many reviews highlight the exceptional customer service provided by U-Pack. Users have praised the ease of booking and the timely delivery of containers. Customers appreciate the assistance from staff members, who explain the process thoroughly and help with any concerns. Instances of staff going above and beyond, such as helping with locks and providing snacks for children during waiting times, have been frequently noted. Affordability is another key point, with U-Pack often beating competitor prices. However, some users mentioned minor inconveniences, such as challenges related to the bulkhead and specific lock requirements, suggesting that clearer instructions could enhance the experience. Despite these small issues, the overall feedback remains positive, with many customers stating their satisfaction and recommending U-Pack to friends and family. The seamless experience from pick-up to delivery, and the professionalism of drivers, further solidifies U-Pack's reputation as a reliable option for long-distance moves.
Recently we moved from New Jersey to Texas and we are very very happy with their services. Everything was on time and their customer service was very helpful . Thanks again for making the moving part so easy for us 🫶 highly recommend them …..
October 2024
I recently relocated to Texas from Ohio and had a phenomenal experience with U-Pack. Every person I spoke with had great customer service and everything from getting the cubes picked up to the delivery process was smooth and stress free. I would recommend using this company for long distance moves.
September 2024
Amazing customer service! Everyone is very helpful which made my pickup seamless and easy!
