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February 2024 by Kristin Green
I just got done having my hair highlighted by Alex. What a beautiful job she did! I have scalp psoriasis, and she made me feel comfortable and didn’t even blink an eye when I told her I had this condition. We had some great conversation, and the color and styling of my hair had me feeling like a queen walking out of the salon. 10/10 stars for Alex! I just found my new girl! Couldn’t be happier.
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February 2024 by Arianna Bailey
Came for a curly cut from Alex and was not disappointed! She worked skillfully and carefully, using a lot of different techniques to make sure my curls looked good from every angle. Alex also took the time to give me some pointers on how to best care for my hair based upon the needs she was noticing.
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February 2024 by Janet Flores
The saff is attentive and friendly.
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February 2024 by Maria Barrera
Incredible staff amazing atmosphere!! Always keep coming back!! Nick is the absolute best and incredibly talented!! Highly recommend!!
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February 2024 by Damn That’s Bay
Alexis was AMAZINGGGGG! Do you hear me! I don’t know anything about make-up. And she listened intently, helped me find a shade that was made for my skin. I am a black woman so for her to guess my shade on the first try and grabbed a couple shades just to be on the safe side. And she tested them on me. She also helped me find the perfume I was looking for. While also letting me test out a few new fragrances. Which I bought two new ones because of her. She also taught me how to apply my foundation by simply listening to me.! Mara at the register was so kind and showed me how to leave Alexis a review. And I want to thank them both sincerely.
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February 2024 by Christian Lacour
Went to get makeup remover for my girlfriend. Person that helped me was a bit dismissive and didn’t seem like she really wanted to help.
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February 2024 by Claudia Mendoza
“Sandyvette” has horrible customer service. She threw my stuff and my phone at me. Employees look at you but don’t greet you. Good luck to them
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February 2024 by Katie G
Awesome store, plenty of items in stock. Be aware that this Ulta is on the SECOND level, with no arrows on the road indicating this. Plenty of parking on the 2nd/rooftop level.
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January 2024 by Synclaire H
I came in today needing help with my enlarged pores. Brooklyn actually walked up just as I was about to ask for help. Not only did she ask question that would help me she helped me find the best products to try for me. She even stepped away to make sure I wasn’t buying the same product twice which I really appreciate. Thank you Miss Brooklyn for making me feel see & heard. I’m confident about my purchases & I’m much better off than if I had just grabbed random products. ?????????. On a scale of 1 to 10 I would recommend. Beauty stores can be intimidating for someone that doesn’t know much about it. Thank you again Brooklyn. I’m happy it was you that helped me.
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January 2024 by Dawn James-Russell
I went for a make-up appt. on 12/16th scheduled with Meleny M. and it was a mess!! She was very nice but should not be scheduled YET to do anyone application without supervision. I missed a very important event bc of her. I do appreciate the front desk lead stepping up to correct, but this required an additional 45mins to correct..Also, they charged me the full price which made me feel something else but I'll keep that to myself for now...
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October 2023 by gayle helt
WONDERFUL EXPERIENCE! I cannot say enough good things about our experience with MELENY M @ Park Lane! Meleny was kind, engaging, and so knowledgable! I am so grateful to have met her today and look forward to future makeup services with her!
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October 2023 by Belinda Garza
I can't say enough good things about this location! I live 7min. away from an Ulta BUT I drive the 30 minutes just to come to the north park location. Friendly, inviting, helpful, knowledgeable, non judgmental staff makes it so worth the drive! The event they hosted was full of top brand ambassadors that went into great detail about their products. And I even walked out with a swag-bag! Best location by far!
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October 2023 by Amanda Goebel
The Ulta at The Shops at Park Lane in Dallas, TX really needs to step up their game in the perfume section. It’s a complete mess and the labeling is unclear. I got a Chanel Chance 3.4 oz of perfume that looked like it was labeled $140, but it rang up $165. The cashier went back and looked, and even she thought it was $140. The manager (I’m assuming) went and looked and asked for the UPC and said it was $165. There’s no way I could compare a UPC of a box they won’t let me touch to a label on the shelf. And the description is so vague that it makes it look like a 3.4 oz bottle is $140. Poor customer service and definitely poor and unclear stock presentation. I won’t be shopping at this store again anytime soon.
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August 2023 by itsss nataliaa
Truly disappointed in Ulta NEVER HAVE BEEN TREATED THIS WAY EMPLOYEES WERE SO RUDE TO ME I ASKED FOR HELP TO COLOR MATCH ME AND LADY IN FRONT SAID YES HOLD ON MANAGER CAME OUT AND SAID OH NO (we ain’t got time for that ) after she seen that I heard she turns around and says one sec was waiting 20 min and nothing I was ingored bought some things when paying no bag or a thank u !!! Ulta u can do better I drove 20 min extra to a better Ulta where I was helped
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July 2023 by Izzy H
Line is confusing on where it starts since there are no signs, and the employees were rude about it. I was following where everyone else was going and the employees dont say anything until you come up to the register about to check out, then check out the people behind you. They at least had what i was looking for which doesnt happen often at this location.
