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January 2024 by James Montanye
Had 1 PM appointment arrived 4 AM was loaded by 7:45 AM. Have trailer pre-cool to -10 will get you in quicker. Not sure about overnight parking but there is a Walmart supercenter on the opposite side of the interstate. Big facility easy backing they do have a parking staging area.
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January 2024 by DatLadyTrucker
Gentleman at gate when you first pull in super nice.Easy/ flexible facility appt 1pm for the next day arrived around 5pm prior day. OK’d by management to be a work in. Got loaded about 5 hrs later which was kool. Restroomok for it to be in the late evening. Only problem was not with facility but with drivers that stay on property overnight just parking anywhere. It is posted in plain english overnight parking available just ask ASSIGNED SPOTS!!!
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December 2023 by Семён
Yesterday I pick up first time load from this placeThe people seems very nice, but didn't give me full instructions that driver needs to know.Another thing- driver can't see inside the trailer when they loaded you, because they put the seal inside the dock.So I have to believe them that they put all my stuff back & secure the load.Today I open the doors at my first delivery & found that load was NOT SECURE, & all load locks on the floor, far away from the load.From my experience I found that- some people don't know how to use load-locks and others-damage them, but they all lying that they are using them.Thanks them for at least they put all my stuff back inside the trailer.
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December 2023 by Luis Soto
I showed up at 1am for a 6pm appointment. They checked me in and gave me a dedicated overnight parking spot. They woke me up at 5:30am with a door. I then sat in the door till my appointment time and beyond. Luckily there is a food truck that comes by thru out the day and they sell snacks in the office.
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November 2023 by Rayquelle Ruggs
1. DeliveryCheck in with guardshackGive him your Delivery papers.Once he check your appt time( making sure you are not late)He will asked for your driver's license number.He will proceed withTelling you to pull forward so he can check your seal...giving you your paper work back2. He will give you a door number and instructions of pulling your tandem all the way to the backDon't break seal. Backup to door.3.Take your paperwork to door 22( shipping and receivingoffice)4.once the unloading finish, they will bring you the paperwork..5 pull forwardClose your doorsMove your tandems in a proper location.6 leave the same way you came in7 open door to check if trailer is empty..8. LeaveTime unloading and loading varies depending upon what you are hauling.Very smooth transactions
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October 2023 by Matt Skyles
Easy drop and hook. Easy check-in. Overnight parking is available. The guard and staff are really nice and professional. I recommend this place to anyone, and I would definitely come here again. Other warehouses could take a lesson or two on how to operate a business.
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October 2023 by Shawn Copeland
Easy to get to and plenty of room here. Arrived an hour early to load, and was put str8 in a door. Guy at guard shack was cool and friendly. The office people were friendly and polite as well. A breathe of fresh air coming here!
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October 2023 by Benjamin Duckworth
Depends on the day… last time I arrived 17:00 Friday for a 12:00 Sunday, door 06:00 Saturday unloaded 09:00 Saturday.Previously had arrived 1 hour early, docked immediately and unloaded 5 hours later. Just depends how busy they are I guess.
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September 2023 by AB I
Guardshack guy was fast, fun, and friendly. You may check in 2 hours before your scheduled appointment. Took about 4 hours to get unloaded. No overnight parking prior to checking in
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August 2023 by Lisa Hansel
my favorite cold storage.•guard shack folks are a pleasure•this facility is organized•lots of room to maneuver•offer a handful of assigned overnight /break parking spots.•quick unloading•clean parking lot with pavement parking. ( no gravel)Overnight parking could be closer to bathrooms but it is Dallas So I’m grateful to get convenient parking period!
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August 2023 by Amy Louise Allison
The guy at the guard shack gets the Stars I got here almost an hour prior to my appointment time and I am still sitting in a door with a red light and absolutely nothing has happened so sorry guys you're wonderful beautiful flowery reviews don't ring true for everyone! This is absolutely ridiculous been here two and a half hours and nothing I haven't even come out to check anything. At least the guy at the guard check was nice!Truly hope I never have to come to this place again I mean the absolute last one to get loaded after getting here early is absolutely totally ridiculousAnd the excuse of short stuff I'm sorry no I didn't fly I really don't give a flying flip if your short staffed you should let your people know prior to them backing into a door or whatever that the process might take a little bit longer than usual but I didn't even get to courtesy of that
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June 2023 by varun vanessa sharma
Reached at 5:20 am . On the gate girl was very nice. Appointment was 6 am according to my PO. Inside the office guy said they have different PO. Which show appointment tomorrow 10am. Guy said fee 305 $ if I want delivery now. Then that came. He was rude. I paid 305$ fee. Truck empty almost 9:30 am. I asked the paperwork at 1 pm he said not ready. I went again 3:40 pm. There was another person he said it show you received paperwork at 11 am. Which I didn’t. Then he found my paperwork under blue file hiding. Definitely morning guy & that did that.I paid 305$ still waste all day. Missed another appointment. Stuck overnight in Dallas.. thanks for this kind of service
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May 2023 by Daryl Skaw
This place was great. Arrived several hours early and was given a door right away. They had me loaded and bills in hand before my actual appointment time. Probably spent hour and half in door tops. There is plenty of room to maneuver. All the staff was friendly and professional. If you need parking to finish a break, just let the staff at the shipping office know. They will assign you one. Definitely will pick up here without hesitation.
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May 2023 by Richard da Silva
Nice people but not a good place for drop and hook. They load the trailer several hours after drop time. They also charge for the drop and hook, which makes no sense because they are very late. Would be easier to just back into a door and get loaded, makes no sense lol.They have a little shop on site though so you can buy snacks and stuff while you wait.
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May 2023 by Arshveer Singh
Area is nice have overnight parking opens 5am but starts receiving at 4pm shipping works full time from 5am till 11pm. By appointment only otherwise any open slots are given. Tendom needs to be backed otherwise they don’t unload.Easy to back up free coffee and clean washroom.Got doc after 12hours took 4 hours to unload and 2 hours to give paperwork
