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November 2023 by Dreazz Leggs
I’m a trucker and I picked a load up today from here very tight backing no maneuvering room as they have other trailers parked where u need the space yard man was pleasant tho be prepared to jack knife into dock
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November 2023 by Brandon Rockhold
Impossible to get anyone on the phone and the staff are consistently rude. Always stuck in long lines. This office, just like most of the others, is a clear example of the inefficiency plaguing USPS; a complete waste of resources. It should be shut down in favor of private companies which actually operate profitably and contribute taxes, rather than draining resources. And thanks for the relentless stream of junk mail – really, what would we do without it?
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November 2023 by Sam Sung
The counter lady at the end has always been so nice but this time I saw her other side. Saw how they would just call other customers when I was clearly waiting to be called on. Had to get back in line because neither of them wanted to take me after waiting in line. Then when she called me said they do it for courtesy (putting the green certified sticker)but do not have to; when I have done it the same way for years. I know they were under stress for the long line after been off yesterday since it was closed for indigenous day. But it was not kind at all having me wait there in the front just to get back in line. Didn't expect that from them at all. But you know karma will get both of them .
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November 2023 by Daniel Brinchman
Rhea provides a very hostile customer experience. Rude beyond belief for no reason at all. It’s sad this behavior is tolerated at this branch and no management is willing to step up to Rhea’s horrible misconduct with customers.
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November 2023 by Tristram Coffin
Hands down, the worst post office in America. These people are morons at best and tyrants at worst. Amagansett Press exposed how terrible this place is. The entire state of Texas should be ashamed and demand better of federal workers.
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October 2023 by Dallas Fort-Worth
Had to teach them how to measure a package. Rude and condescending. It blows my mind that they behave the way they do, yet don’t understand fundamental geometry.
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September 2023 by Brittany White
Every time I come in here people are rude. Folks who look just like me talk to me like I’m beneath them, they are unhelpful and I hate coming here
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August 2023 by Jay Blu
I waited in line while the employees very vocally sorted out their break and lunchtimes. Once they finished, I asked for a change of address packet. However, I was informed that the process needed to be completed online, and the fee was only one dollar. They claimed this was policy with ALL postoffices, as they are one. I was skeptical and decided to confirm this information at a different post office, where I was promptly provided with the necessary packet. Smh. Terrible service
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July 2023 by Kellyesan
Went in an hour before posted closing time and got repeatedly yelled at "WE'RE CLOSED" with no further explanation, even though a couple of others were allowed to get in line. Go here if y'all want to be treated like dogs.
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July 2023 by Rachel Stuart
We made an address change and it took them a month to send us a letter to verify our address change. Now they say after we have verified it that it will be another 10 days before we will get our mail! This is ridiculous! They are an irresponsible bunch of people working at this post office!
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July 2023 by Liset Hernandez
Great passport service. Quick and the employee who helped me, Ronald, was kind and courteous.
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June 2023 by Jessica Kelly
Super quick and easy. She even double checked my passport application and made sure it was all in order!
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June 2023 by Chanel B.
Somehow my package arrived to my local USPS post office completely destroyed after leaving the Dallas Distribution USPS. My local post office placed the damaged package and remaining contents they did receive into a plastic bag with an apology message. I was told that the machines will do this to the packages sometimes. Not sure how the postal handler did not notice. Strange that the package was completely destroyed yet the PAPER MECHETE items that did get delivered (Not all were received) were not damaged. Could whoever has the other set (see photo below) please forward to me? Service Request #51981059
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May 2023 by Joel Juarez
They lost a package I shipped out about a 10 days ago. Went to ask for additional help to try to retrieve it or made sure it was scanned. I was told “we can’t check or help you with that, YOU JUST HAVE TO WAIT!!”FOR HOW LONG!?!?
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April 2023 by Joselyn R
Public servants need to understand!they work for WE the people.we have the right to video photograph inside public buildings.Postal employees (Public servants) don't have the right to take pictures inside the building while on duty (part of their policy/Job).This is the people's building and we have the right to see how our government Employees are working and treating the public.
