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March 2024 by Marisa Jackels
Alaeddin is incredible! I had to ship a LOT of boxes during my move, and he helped carry everything in and found custom sized boxes for everything. "We want this to be so securely wrapped you could throw it off a helicopter," he told us. :)) Johnny jumped in as well to tape down any lids that might open, and offered to bubble wrap all my vinyl records as a complimentary service. Just above and beyond, VIP-level customer service.Not only that, but in the multiple days we came in to ship things, Alaeddin met us with a smile and a warm welcome every time. He’s fast, thorough, extremely capable at his job, and makes people smile with his positivity and sense of humor. One of those people that seems to lift the spirits of everyone around him.After a few stressful days of organizing and packaging, he made shipping not only a success, but an ENJOYABLE experience. I can't thank Alaeddin and this UPS team enough for their kindness and quality service. Wish I could give more stars. ⭐️
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March 2024 by Kyle Fogarty
Best UPS store ever. They truly look out for you here and work with precision and care.Alaeddin specifically is someone who exemplifies exceptional customer service. Johnny is great too. If either of them are there, you’re in luck.We brought in 12 boxes ranging from 20-85 lbs and they were un-phased. Alaeddin even helped us carry some in from the car without us asking.Don’t need to go anywhere else in Uptown. This is the shipping spot.
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March 2024 by Tony Nguyen
You’ll see why this place is rated 3.3 stars. One of flaps on my box needed a single piece of tape to secure it. ‘That’ll be $2 sir’ Come on now. What a joke. I guess my fault for not taping down that one flap well enough but be a decent human being and do a simple good deed to help someone if they need it.
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March 2024 by Caroline mcelhany
Aleddin is super helpful!
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March 2024 by Austin Au-Yeung
Have to shout out Alaeddin and Johnny, always a pleasure to speak with them and they have gone out of their way to help move and ship some of my larger items. My go-to UPS store!
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March 2024 by Mỹ Hạnh Phạm
Staffs are super friendly and helpful! Amazing customer service
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March 2024 by Allegra A
Johnny and Alaeddin were really nice! I cut my finger carrying boxes and they even gave me a bandaid. Always had a good experience at this UPS!
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March 2024 by Liza Curran
Johnny and his teammate were really quick and efficient! They had great attitudes and were really pleasant to interact with.
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March 2024 by Zak Kandare
Johnny and Aladdin were very helpful and provided great service. Don’t need to look for any other UPS store for services.
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March 2024 by REBL
I've never had a negative experience at this location. As always, fast shipping and great customer service. Shouts out to Josh and Aladdin.
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February 2024 by Joey Potts
Amazing customer service!!!
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February 2024 by Sandra Cortinas
I was sooooo impressed with this five star customer service, these guys are the best, it’s so great to see people being genuine, authentic and actually liking their job.
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February 2024 by Alex
Never order prints here. They charge up to 10x what a normal store will charge. This time they said their computer was down and they would not be able to print anything for 3 days. I asked for a refund and they said they couldn't do it because their manager was on vacation for 3 days.
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February 2024 by craig cohn
I mailed a package, which This store Packed. It included several items including 2 500 dollar gift cards, All items arrived at the destination, the 500 Dollar gift cards were Missing
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January 2024 by T M
Don’t leave a package here without a receipt. They WILL take it for themselves. First time pissed me off 2nd was a test. Multiple reviews stating the same thing. This place needs to be investigated. Karma is a mf.
