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March 2024 by Jennifer Sanchez
Horrible customer service from employee Patty. Very rude and condescending attitude. I noticed she had a bad attitude since she was assisting customers in front of me and rolled her eyes at them multiple times.Once I reached the front of the line I asked questions on my package to get a better understanding on the tracking system and why the system directed me to pickup in person vs. her assumption on my package being in the truck out for delivery. She was very rude and condescending in her response.This local USPS needs to do a better job at staffing customer service roles with employees who are willing to help without the attitude.
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March 2024 by Ileana Estrugo
Bad service, they never have correspondence, lack of staff to serve the public, long delays of hours
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February 2024 by Gussie Lewis
Worst Mailman Ever, I Ordered My Medication From Mail Pharmacy and USPS Leaves Your Package anywhere and Lie saying I Told Them To Leave It at a Neighbors House. These Lazy People at USPS have No Business Handling important Mail. My Medicine is Very Important and They Have left it at Someone Else House. I will never use any FEDX or USPS. It’s a Shame!!
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February 2024 by Gracie Lee
They never deliver my stuff to my home even though I pay for expensive shipping. I don't have time to come to the post office and pick up packages that are supposed to be delivered to my door. Absolutely ridiculous. How hard is it to do the job that you are paid to do?
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January 2024 by Drew Gordon
All of my USPS packages are consistently marked as delivered and do not arrive.
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January 2024 by Ivan Klousia
Simply the worst. Avoid at all costs.
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December 2023 by Holly Morgan
Never enough people working the desk, always shabby & dirty environment
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December 2023 by Zion Tidwell Smith
Doesn’t answer the phone when you call, leaves you on hold for hours, gives you a run around instead of actually helping you ,
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October 2023 by Lily Rose
Ghetto, loud and rude. Having side conversations while on the phone with customers. Fake arguing with coworkers. Being left on hold for a long time. What is going on at this location? USPS hires anybody huh? Pathetic.
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October 2023 by Kimberly Taylor
The girl helping me was ordering something off Etsy while I was asking her about my change of address situation ? Literally never had such a rude experience with a clerk.
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October 2023 by Justin Schwartz
This place has gotten insane.There's currently a line of 20 people out the door. One person working.STAFF YOUR LOCATION PROPERLY. Who is managing this location? Please do better. You're wasting people's time and a LOT of time at that.
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August 2023 by L S
Rude, rude service, Ailaan the lady at the front desk is rude. Bad bad service!!!!
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April 2023 by Crystel Camarillo
RUDE STAFF ALERT ‼️‼️‼️‼️‼️On March 29,2023 around 2:45 pm I made a visit to this post office for the first time. With my surprise I was told what boxes not to use without asking for guidance. As a Poshmark seller I’ve never had never came across this problem. I tried to explain to the front clerk that we are about to use any shipping box EXCEPT EPRESS mail. And let me tell you that’s when it went down hill from there. I told the front clerk to just scan my packages and I’ll never come back her! She gave me my packages and told me to get them scanned elsewhere. I asked to speak with management which I did and they were super nice and understanding but the clerk kept on running her mouth while checking out another person. At the end of the day I got my stuff scanner by management and left but will never visit this post office again.
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April 2023 by Melissa Rogers
It is the second time in three months that I received notification that my packages have been delivered and signed but nothing arrives at my door…I need someone from USPS Lakewood to explain…
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March 2023 by The Review Dude
Almost everytime I have a package delivery, they don't deliver it because the employee doesn't want to go the up stairs and then I have to waste my time and gas to go up there a day later. (Because they don't let you pick it up the same day the delivery attempt is made)If this is going to happen everytime the lady works that runs my route, just give me a P.O box so at least I can get my package when I expect it.
