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April 2024 by Beautiful B
I hate this post office and all the people who deliver the mail. THEY NEVER AND I REPEAT NEVER TRY TO DELIVER OUR PACKAGES TO OUR HOUSE. They didn’t even try to deliver the package but stated attempted delivery pick up at station. Everybody just sorry as hell I hate I had to move back to this area
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February 2024 by Arturo Barbosa Ruiz
Excellent service,polite and friendly.Staff works hard and manages business better than other over staffed postal offices. Had my package delivered to me personally and was asked for my ID to secure my delivery ?
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January 2024 by Steve Oh
Gary and Sheila do an amazing job, best post office in dfw
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December 2023 by Audrey King
Every other day delivery. Rude carrier. We dont get our certified mail, or packages, because our carrier wont climb stairs. The supervisor says she is medically unable to climb stairs. She needs a route that does require her to climb stairs. I feel like i am being denied services. Put my mail on hold, and lost my mail. I didnt know who to call in Washington, but I being denied services. Dr Cesar A W Clark Sr post office.
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December 2023 by Patrice Freeman
120423, 120523 no mail delivered to my street. I saw the mail truck on Tuesday 120423 but no mail delivered. Went to PO this morning 120623, spoke with clerk, she told me carrier was out this week. What does a person being out have to do with mail being delivered? Clerk had someone in back of facility look for my mail, of course he didn't bring mail from 2dys ago. He brought me today's mail. This is really jacked up!!! They need helpers like UPS so that they can do their jobs effectively and efficiently!!!
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November 2023 by Crowned Clown
Twice in row USPS marked delivered on packages and I haven't received them and none were cooperative to help me.
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November 2023 by Mona G
When trying to check my PO Box, they always lock the doors before closing time which is 6:00 p.m.....
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September 2023 by Ivette Mauricio
Absolutely love the customer service here, best I ever received in any other & trust me I been to a lot.
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September 2023 by Cynthia Lindley
Omg the team Stacy mgr, Shelia that was working the window and also Gary that were so friendly and helpful! My passport was nit delivered to me but the tracking said it was delivered 05/12:2023 after investigating what was taking passport so long since March 20, 2023! I walked into the post office morning and ask fir the supervisor Shelia said she needed more info went talk to mgr Stacy and they discovered my package was delivered to the wrong address the supv instructed the carrier to go to the house where the package was delivered and praise God they still had my package and the carrier immediately brought my package back to PO and supv Stacy brought my package to me while I was waiting I’m my car in less than 35 minutes from start to finish I had my passport unharmed! Awesome customer service!
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July 2023 by Chyna21 H
They are lazy, very rude and it’s pathetic, especially Antonio . He should be fired for how he treat woman in his responses, I would highly recommend going somewhere else
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March 2023 by Les Connally
I like this branch - more than Juanita Craft. They have gone above and beyond for me to solve problems not of their own doing. ???♂️
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March 2023 by John Vaughan
The absolute worst location in Dallas.Constantly either losing packages or delivering to the wrong address. Dyslexia is a common occurrence here as our mail is constantly delivered to 2538 instead of 2358!! We have lost thousands of dollars due to misdelivered packages. The manager tries but his underlings are incompetent and apparently dyslexic with poor attitudes towards walk up customers. Location is supposed to be open on Saturday but never is? We have reported this location numerous times but the problem remains and frustration continues.
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October 2022 by Eddy Boniface
WORST USPostOffice in Dallas!! Carriers always rude and late !! Delivering mail on Saturday night at 8pm come on now that's absurd !!! They also lock up the lobby whenever they want so it's a major inconvenience to customers saying it's emergency business but in reality they on break outside in the back. Disgraceful and no respect for customers!!
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October 2022 by Mi’Esha “TWIN OR MAXEY” Maxey
This post office has rerouted my mail so i had to get a PO Box due to they employees can’t seem to get my name and my sister name correct. Long story short, my Twin moved out 2 years ago, she just got her own apartment in the apartment complex but a different building number. So now i have to use her address for billing instead of mines and also for me to get my mail at all.
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August 2022 by Glenda Kirven
Worst post office ever. They have lost 2 of my packages and still can't find them. I hate coming to this post office.