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February 2024 by Anthony Liberto
I was out of town and my father was attempting to help me return an item from ebay. I gave him the label ebay sends to do returns but Clerk 09 said that she had no idea what to do with it and refused to attempt to scan the item. My father manually returned the item and now I have to work with Ebay and pray I get my money back due to this clerk’s error. I am not sure what is going on with USPS lately, but it seems like there are issued throughout.
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February 2024 by Nanis Tovis
Maria and the other lady are very helpful, they are always very kind.
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January 2024 by The Misses
I'm not sure about these bad reviews. I frequent this location often for many years and I've never had a bad experience with the ladies working there always helpful & knowledgeable...
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December 2023 by Rich Casey
I have had nothing but great experiences with the counter service here. Very friendly and helpful each time I come in.
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October 2023 by Jessica Gonzalez
Don’t expect any assistance if you come 15 minutes before closing. Was in line while the employee was sorting through mail and taking her sweet time with no regard of the 10 people in line. When calling for the next person, she seemed like she did not want to provide any assistance and referred them to “go online”. She refused to take my package because it was not taped. I have been to other post offices where they helped with taping it up with no issues. If you don’t want to do your job because you are about to close, then you shouldn’t work at all. It was my first time at this location and will never go back again.
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October 2023 by Kevin Felder
My mailman consistently delivers my mail to my neighbors and loses my mail! I have complained repeatedly and it keeps happening.
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October 2023 by Jason Crocker
Pretty sure this was a test of patience sent directly from God so I appreciated that aspect. After my third time in line a veteran worker came to my aid and was very sweet and knowledgeable and had great report. Shouldn't have taken 45 minutes to mail a package though.
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October 2023 by Letzara Maldonado
Horrible office! Without actually investigating they claim to have delivered my package to my nephew when it’s not true. They claimed it was left on the porch, what porch!? My nephew lives in an apartment complex he has NO porch! Thieves and liars work in this terrible office they all need to go. They’re also so quick to close cases when they know they’re lying!
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October 2023 by Ivan Gonzalez
I don't know what these reviews are doing or talking about, every time i come here i get awesome service and front desk people who always help me because i'm always doing something wrong! They're awesome and i always have awesome service coming here.
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August 2023 by Daniel Hamby
Awful Postal Service and customer service. Stop protecting horrible workers! Sent a package to a local customer and was undelivered because of insecure location. Item notice was left to pick package up at MEDRANO the next day. Customer has made THREE attempts to pick up package and they cannot find it. Said it probably went out on truck each day for redelivery attempt even though a notice was left and no redelivery request was made. I am incredibly angry that they have such low regard for customers. They just do not care at all and only give excuses that make zero sense. They all need fired.
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August 2023 by Mik
This post office, unlike others I've seen, can't execute basic requests. No signs of it ever improving.
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August 2023 by Clarence Jackson
our post person keeps sending our mail back to senders if a car is parked in front of the house. she sent our gas and electric bills back and they thought we moved. she sent a check back on the day the city closed the street for repair. the last time we complained about her, she knocked on the door and told us not to do it again, then she sent our mail back. we're parking down the street so we can get the mail, but sometimes she delivers after 5pm. we're tired of the poor service and want a return to what we had for 31 years.
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May 2023 by marie Rose
At first I wasnt getting all my mail correctly, so When I called this Post Office about Not getting my checks in the Mail, they started making sure I got my checks. And so far I am still getting my money in checks coming threw by mail. I told them I Need my money.
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April 2023 by Rukshinie Fernando
This is my first time coming to this location. I came on a Friday afternoon and it was very quiet so I was helped immediately. Maria was extremely helpful with explaining my different options and did not rush me. She was very kind and I hope she’s there next time I come!
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December 2022 by Viale M
Regina offers courteous and helpful service. The branch is clean and the wait was less than 3 minutes. Well done!
