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March 2024 by Steven Webb
Wonderful place for cheesecake.
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March 2024 by Patrick Mangan
I like the idea of this
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March 2024 by T G
Best cheesecake I’ve ever had! No need to look elsewhere Val’s knows what they’re doing when it comes to cheesecakes! Customer service was also great, only thing I will add is to let customers know what location to pick up from incase they aren’t familiar with the area or Val’s in general. I came from out of town visiting and placed an order over the phone. I didn’t know there was 2 (maybe more?) locations and went to the wrong location for pickup so I had to go to their other location. Whole time I was confused they kept up their excellent customer service. 10/10
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February 2024 by Lydia Hill
The review reflects my recent experience with Val's online ordering website and the customer service received. I placed an order for 10 varieties of 6oz cheesecakes but was later informed that some items were unavailable due to Valentine's Day. I inquired about purchasing slices instead, which would incur an extra $2 charge per slice as opposed to the original $6.50 price. I suggested a $1 discount per slice due to the inventory discrepancy.The owner responded, "Why would I give you a discount?" This response felt unaccommodating, giving the impression of the business being too prestigious for discounts despite the inventory issue. The interaction left me surprised and disappointed as such coldness is uncommon in customer service. While I don't expect the owner to address this specific review or alter their approach, I hope my feedback aids future online purchasers
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February 2024 by dwynn ing
Even next day, this cheesecake is perfection! And, that crust ... SO good! 12/10 will be back.
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February 2024 by Shakeema Shuler
Now I really didn’t want to write this review because the first time I had it at the Greenville location sold me. But I came yesterday to the Akard location and was highly disappointed in the cheesecake! Not consistent with taste and appearance. I purchased the strawberry cheesecake the strawberries looked like purée and didn’t taste good. I also purchased the blueberry with lemon crumble it was equal filling to crust which is a problem the crust was soooo thick! I also purchased a cookies and cream and turtle and they were ok but they definitely were lazy making the cheesecake on Sunday and it showed! For $40 I expected more then I received.
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February 2024 by Dyson Styles
The best cheesecake around ….
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February 2024 by Richard Bedstem
Cheesecake is sooooo good!! I got the turtle. And my fam got the lemon and blueberry they also enjoyed it. Prices were very reasonable too.
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January 2024 by Sean C (Sean C)
Exceptional cheesecake experience at Val's! Tried the Bae and Turtle flavors, and they were absolutely delicious. The perfect blend of creamy texture and delightful flavors. The attention to detail in each bite showcases the expertise that goes into crafting these cheesecakes. A must-visit for any cheesecake enthusiast!
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January 2024 by Alisha Shuweb
The BEST cheesecake on earth. Forever a customer of Val's! <3
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January 2024 by Azalea Moreno
My husband and I stopped here for some dessert and this place did not disappoint. The cheesecake was very smooth and creamy. We tried their red velvet and strawberry topped cheesecake. The workers were very welcoming and kindly and guided us through their long menu list of slices. They offered original, cookie flavored, fruit topped, and of many inspirations. Definitely can’t wait to go back!
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December 2023 by Scylar Walker
Called today to get info on the hours spoke to a RUDE AND NASTY cashier named/ pronounced “C - ON-Knee” . Unfortunately, my husband and I have never been here before and we hoping to review this dessert shop on our socials but I am stickler for POOR CUSTOMER SERVICE. PLEASE TAKE HER AND HER ATTITUDE OFF OF THE PHONES. I will be trying to reach a manager after the holiday as when I called back to address this with management she answered stating there was no manager on site and she was just a cashier when ask whom I was speaking to trying to be evasive with her identity as she knew why I was asking for management.
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December 2023 by Victoria Juarez
I LOVE Val’s cheesecakes. I take all my family and friends from out of town when they visit. I am going home for the Holiday’s and thought a cheesecake from Val’s would be the perfect dessert. I ordered a full turtle cheesecake and was told to pick it up before 8 PM. It has been absolute madness at work and I had a flight cancelled the day I had to pick up my cake. I ended up having to drive and realized I forgot the cake. I called and spoke with Kaitlyn and she was so amazing and helped me. She gave me a refund which was so unexpected but it’s this type of customer service and understanding that makes you have good faith in a company. I will be replacing this order for a birthday cake in a couple weeks and will continue to order and support Val’s cheesecakes with every special day. Thank you Kaitlyn and thank you Val! Happy Holidays
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December 2023 by Shanyka T.
Cashier was very kind and pleasant however, I do feel like this place is overhyped. Drove over 30 minutes after looking at the reviews on TikTok and the flavors were good, but nothing out of the ordinary.
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November 2023 by Victoria J.
I LOVE Val's cheesecakes. I take all my family and friends from out of town when they visit. I am going home for the Holiday's and thought a cheesecake from Val's would be the perfect dessert. I ordered a full turtle cheesecake and was told to pick it up before 8 PM. It has been absolute madness at work and I had a flight cancelled the day I had to pick up my cake. I ended up having to drive and realized I forgot the cake. I called and spoke with Kaitlyn and she was so amazing and helped me. She gave me a refund which was so unexpected but it's this type of customer service and understanding that makes you have good faith in a company. I will be replacing this order for a birthday cake in a couple weeks and will continue to order and support Val's cheesecakes with every special day. Thank you Kaitlyn and thank you Val! Happy Holidays