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November 2023 by Clayton Corley
Refuse to take my pet here if they allow people like Tara Owen to care for him, she is a terrible IV drug user, and steals the prevention medication and sells it to her friends and family for half
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October 2023 by Sam Rust
They are always kind and explain everything so well. Thank you all for keeping my fur child healthy!
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September 2023 by Jo P.
The veterinarians are stellar at Katy Trail but YOU WILL PAY OUT THE NOSE FOR SERVICES. I have taken my animals to Katy Trail since 2006 and Since VCA purchased this clinic, it has exploited customers. They raise their prices about every 3 months yet don't reimburse their staff fairly. This is unconscionable in this economy. My pups love their vet (Dr. Waller) and she has always given the best care possible, so I pay the fee. If she ever leaves though, I am gone, gone, gone and will save a ton of money undoubtedly. When you walk in a vet hospital and there is no one there, I always wonder what corporate America is taking from the client base. In this instance, it's very simple - they are ripping us off! Vets/staff get 5 stars. VCA gets 1 star, if that! Greedy.
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September 2023 by Kayla Rico
can’t recommend them enough! truly the kindest and most helpful staff ever. 10/10!
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June 2023 by Ciera R.
VCA Katy Trail Animal Hospital is great. My and I had a good time. All the Veteranarians are great and knowledgeable, and the whole staff is friendly.
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May 2023 by Lois P.
Everyone was so sweet and helpful. They were able to get me in the same day when my kitten injured her eye. I was so grateful!! And then the vet called me the next day to check on my furry baby!
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April 2023 by Chantali H.
Dr. Waller is great and very caring. She diagnosed my cat with accurate results. Path to healing.
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February 2023 by Shakil M.
I have brought my cat in 3 times to the VCA for the sane issue...Each time he has seen a different Dr. And each time he gets a stronger prescription for his sneezing, deep heaving like he has furballs.(which he doesnt)I am very discouraged. They don't seem to take CAT owners serious. They $200 a visit. And give no results, Each time stating, "if he doesn't get better, then bring him back for a stronger medicine". AND $200 MORE FIR THE VISIT. Three times, three Dr's and still he isn't better. They keep waving a stronger dose like a carrot.
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December 2022 by David Dembeck
Amazing care and actual love for dogs. I have a large, fearful/reactive dog. VCA is super accommodating, allowing us to use a different entrance to avoid conflict with other dogs. In the exam room, I can hear them cooing to my dog to be able to examine and give her shots.A bit pricey, vaccines are 2x the running cost, but I absolutely trust them with my pup.
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October 2022 by Brandon Johnson
Took our new family addition Snoopy to them and they knocked it out of the park! Their Vet Tech Kat and Dr. Snider were amazing. They were extremely knowledgeable and answered all of our questions during Snoopy's Examination. Kat even returned to the exam room with a photo of Snoopy in a Halloween costume which I thought was quite hilarious as it was our first time seeing him dressed up.Dr. Snider and Kat gave him the medication needed as well.It's a laid-back family atmosphere and we're looking forward to them being part of our family with all of our pets!
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October 2022 by Elisa T.
Katy Trail has been such a blessing. They worked me in 3 times in a week for my pups who became sick. They even checked in the following days and continued to provide care. My former vet I went to for more than 20 years lost their personal touch like VCA I am so happy to have been referred to this caring group.
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August 2022 by Xiaojian D.
Prices are a bit higher than average but my 2 older cats have been very well taken care of here. They've gotten routine checkups, vaccines, and bloodwork done here. One of my cats also has a lung condition, causing him to cough a lot and they found some prescription medication that helped him tremendously. Unfortunately, I've moved out of the area so I won't be coming but I highly recommend this place if you want top-notch care for your pets, especially if you have pet insurance, since the high costs won't be as relevant anymore. As of this writing, they take ASPCA's insurance.
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July 2022 by Janie S
BEST VET IN DALLAS! Everyone at VCA Katy Trail is so nice and helpful. You feel they really care about your pet. Our senior kitty was a frequent visitor so we got to know all of the doctors here and they are all great but Dr. Snyder is the best if you have a cat! Everything in pet care is very dog centric so it was so refreshing to have someone who understands the unique needs of a cat. Could not recommend VCA Katy Trail more! Will never take my pet anywhere else!
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May 2022 by Bryan B.
New client at this clinic. First appointment was today. First, from the individual who answered the phone, to everyone in the office that made eye contact and said hello, to the vet tech, to the vet.... Were ALL AMAZING!!!! Friendly, patient, caring, compassionate and just simply kind. My little man was there for his annual health checkup and some vaccinations - I am a client for life... this was an amazing experience from start to finish. Also, the facility is clean and nice.
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April 2022 by Elyssa S.
I've never been to other VCA locations, but this one has to be the best. Becky, Patty and Kathy are some of the sweetest human beings I've ever gotten to meet. They adore our dog Lambo and take amazing care of him. I know they treat him with love because every time he sees them he lights up and his tail wags like crazy. Our dog Lambo is sensitive to vaccines and they always remember that and monitor him closely afterward. They also always call you after an appt to check in and see how your pet is doing after! So nice. Thank you VCA for being so beyond amazing!!!!
