-
February 2024 by Will Dawson
Walked in to port a number to Verizon. Staff could not have been less helpful. "I can't do that" was the only response I got from the sales clerk. When I asked him he could say that in a different way, "No I can do that". The manager was equally as unhelpful. They made me call a Verizon help desk. Why even have these stores? They could reduce our bills by shutting down this expensive real estate and not paying for the unhelpful staff.
-
January 2024 by Tanya
A huge THANK YOU to Whitney and her team at this store this past Sunday, January 14th. They were wonderful! They helped me get my new phone set up and really took their time. This is my new store. I've been with Verizon since 1997 and I'll always be a loyal customer. I highly recommend this Verizon wireless store!
-
December 2023 by Beruke
Specialist Darius is the best honestly. Go here. Best Verizon store ever
-
November 2023 by Lauren Sutherland
Looooove this location! First time I’ve been, and it will be my go to from now on! Darius was so incredibly helpful when we had to transfer back to an old phone (after an accident with a new one). He also walked us through replacement process and how to use our insurance. I am so grateful!!! Everyone working at this location is so friendly. Thank you!
-
November 2023 by Kristy Gaston
Services was fast but parking was horrible ?.Good luck with finding a parking spot I went on Saturday morning at 11:00 very busy area she recommending getting another location with additional parking for your customers.
-
October 2023 by Andrea Guadagnini-Zaharko
Very fast and professional service! Donald helped me figure out some issues with my plan. We got them resolved quickly and efficiently.
-
September 2023 by Valerie Schmitz
Darius was super helpful and informative! Great customer service and answered all our questions!!
-
August 2023 by Matt Sivley
We got our new 14+’s in store after completing an online order. Hindsight- should’ve done the pick-up locker because we did not realize an ID was required when picking up in store from an actual representative.
-
June 2023 by braden king
Worst costumer service I have ever experienced, AT&T is bad but. It this bad. I’d rather not have a phone at all than deal with these people
-
January 2023 by Nastassja Jackson
Wayne was an amazing sales representative. He shows great attention to detail and very informative and courteous and friendly. I’m glad I left the location on Lemmon and oak lawn
-
January 2023 by Ted Okoroji
Store is immaculate. Workers are fast and efficient and knowledgeable. Great variety of gadgets on deck to try out.
-
October 2022 by Michelle Beaupierre
I came in with a question/ issue that I needed help with, I was greeted right at the door, I was able to voice my concern because I’ll be overseas and wanted to ensure I did all the right steps so that my phone bill would be a less stressed..Mr.Jaxon assisted me with the help of his Female Manager on shift. I’m greatly satisfied and will tell my friends to come to this specific locations.Customer service was A-1 and I’m a happy Customer. Thankyou.
-
October 2022 by August Whitaker
Went in with a friend. They helped him quickly with a long wait. What they didn’t have they had ready for pick up in 2 days with no additional cost.
-
September 2022 by Colton Bradshaw
The employees at this location could not have been less helpful. We came in 20 mins prior to closing, and were told by the three employees that they were short-staffed and had already “put the phones away”, and to try another location. Zero other customers in the store. Zero regard for our needs… just 3 bored guys ready to get off work. Unacceptable.
-
August 2022 by Beruke Gatew
David is amazing and professional ask for him nice Verizon store, top notch customer service!!
