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December 2024 by Valerie Shoup
Versa printing has a team of highly creative and talented individuals. Their team is top notch!
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September 2024 by Veronica Estrada
I have worked with Adriana for the last 2 years. She is always available to help 24/ 7 Thanks to Adriana she meets all my deadlines and the items we have ordered are great..
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September 2024 by Christine Martinez
Sergio and his team are always helpful and very creative.
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August 2024 by Josue Duarte
Adriana was amazing! She managed to hook me up with the equipment I needed for a big project on really short notice, even during a holiday week when no one else could.
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July 2024 by Connie Acuna
Highly recommend. Adriana is reliable, provides me with all options available, and always exceeds my expectations.
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July 2024 by Sarah Cummings
Tee has been amazing to work with! Versa printing not only edited multiple T-shirt designs for a large order but also built a customized website to meet my clinic’s needs. We receive the large order quickly and the shirts looked great! I look forward to continuing to work with Tee and his team!
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May 2024 by Jamie Fiedler
I ordered a shirt on March 28 and received it last week. My son‘s event is this Friday. I called them last week letting them know that they sent the incorrect color.
After calling quite a few times, I finally got an answer that the shirt will be delivered either Monday or Tuesday of this week. I called yesterday to see if they would be sending me confirmation and was told that it was being delivered today.
I called today to see where they were sending the confirmation only to be told that I was going to be there Thursday morning, which is not enough time for me to get the shirt from the school to my kiddo. Mind you, I told them that I would need the replacement BEFORE Thursday.
They have had no sense of urgency to correct their issue and besides the receptionist who I’ve spoken to numerous times, they do not seem to be apologetic at all about the situation. Now my kiddo won’t have his shirt for his last kindergarten function because I just got fed up with the everything and asked for a refund.
Because who knows if that shirt would have gotten there Thursday or not. 😔
IN RESPONSE TO THE OWNER'S REPLY BELOW:
First, I truly appreciate the apology.
However, I believe it is very fair to assume he would not have the shirt on time as I could not get a delivery date from your team to begin with. I was told Monday/Tuesday, and then I, again, had to be the one to call today (Tuesday) to find out it will be Thursday.
And yes, I mentioned I would need it by Wednesday to make sure the school had time to get it us by Thursday (which I am assuming is why the original delivery date for these orders was set for Wednesday as well). If that could not happen, then I requested a refund. But again, I was told Monday/Tuesday by your receptionist last week.
Hence, when I found it today about the delivery now being Thursday, I just requested a refund and said forget it. I don't want to chance it. It would have been at my own risk and money in hopes that the correct shirt really does get there on time. But with my experience this past week, my faith is just not there.
However, my biggest disappointment (as I have mentioned over email and phone) is how this whole thing was handled. The communication and urgency towards this matter was just not there. I understand you have many customers to serve, however, having a the sense of security for your customers after a mistake has been made on your part should also be apparent.
We can agree to disagree at this point, but bottom line, I would not have been so disappointed with the service if someone was more communicative and direct the information from the beginning.
Hopefully this was just a one off thing and it improves in the future.
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April 2024 by David Maxwell
They did a great job making sure I was ready for my trade show!
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April 2024 by Earnest Sims
Thank you Mrs.Garza for my awesome Eddie Bernice Johnson Stem Academy Track shirts. You are amazing!
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March 2024 by Lyndsey Hogue
Prompt shipping and excellent customer service. Will be submitting a new order very soon!
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March 2024 by Debanhi Laredo
Adriana is always SUPER helpful! Every single order has exceeded expectation. Thank you so much!
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February 2024 by Melody T.
Amazing customer service! We come here all the time for our Business solutions! From personal orders to big orders, everything is always done with care and pride. Sergio is the best! Absolutely love the fast turn around and quality of items!
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February 2024 by Gustavo Fuentes
I was indecisive on certain aspects on what to put on my business cards, and i was helped with EVERYTHING at an amazing price, i had logo samples, color swaps, the business cards are perfect and made with great quality materials and in a short time spam! Would highly Recommend them to anyone and everyone!!
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January 2024 by daisyq2014
I was impressed by the prompt response and delivery of the items I ordered! I needed prints for my wedding (the week of!) and the sales rep Adrian Peña quickly took care of it and had my prints ready just in time! Would definitely use this company again for any of my printing needs!
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January 2024 by Roberto Drouet
I had the honor of working with sales rep Adrian Pena. He was very professional and very quick to respond on a project I needed printing for. I was super impressed how quickly the work was done and also the quality of work. Highly recommend for everyone to use Versa printing when printing is needed. Also enjoyed working with sales rep Adrian Pena, would recommend you to use him as your sales rep. Again, I loved the service!
