VIP Oriental Rugs is a fantastic family-owned business offering rug cleaning, repair, and sales. Customers describe the service as exceptional and amazing, with rugs looking brand new or like nothing ever happened to them, even after severe damage. The staff and personnel are consistently noted as super nice, friendly, kind, professional, courteous, helpful, and responsive. They provide honest and fair pricing and are willing to work with budgets. The business receives high praise for both sales and cleaning services. The team spends generous time educating customers without pressure to buy, creating a great buying experience. For cleaning, they effectively handle pet dirt and stains, with results so clean that customers can see a clear difference. Their pick-up and delivery service is also highlighted. Reviewers in the DFW area strongly recommend them for any rug need, stating they are a gem of a local business and that customers will be happy they called. Many report they will continue to use their services regularly.
Professional, reliable and consistent!Thank you so much for your professional service.Highly recommended
November 2023
Full service facility. Friendly, knowledgeable and great customer service.
January 2023
I really appreciate this local business. I have taken our rugs here for about 3 years now. We have dogs. So needless to say, regular cleanings are needed. They have done a great job each time. Their staff is always friendly. I also think their pricing is honest and fair.
