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December 2023 by John Reyes
Have been calling for 2 weeks only busy signals. Response to email tells me to call. Need to speak with them ASAP.
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June 2023 by Debbie W
This company was excellent when I did business with them for the first 20 or so years. ******** paid for a wheelchair for me that I purchased from them and after having it only one month, it broke down. They came out and looked at it and determined it was the brain thats what the technician called it, and they took it back with them to their building because they were afraid I was gonna get hurt in it. Well, they kept saying they ordered the parts of the factory would not replace the whole chair which is what they said they wanted to happen. When I got out of the hospital and called again to see what the status was, nobody answered their phones, and I was informed they went out of business. Needless to say, I still dont have my wheelchair into me. This is some kind of ******** fraud as well. Of course Im no lawyer. Could you please tell me what to do about this? Thank you.
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December 2022 by Paul Casarez
My doctor and myself have been calling for about 3-4weeks now and nobody has answered or called back. I had gone by over 2months ago and Shena Moran was awesome. She had even given me her card for when I'm ready to place my wheel chair order. Well, now that we're trying to place the order, nobody is available?!?! Have they closed down?
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December 2022 by Billy Humphrey
I have used Vitacare for years with the best service. However I have been calling for over a week leaving messages for someone to call me. No one ever answered the phone. My scooter is broken down. I am an elderly disabled veteran and living alone on the VA home bound program. After calling every day and even multiple times a day for over a week, none of my messages have been answered. Without my scooter I can not perform routine chores or go anywhere without the use of the scooter.
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December 2022 by S “Tweety”
i took my scooter to vitacare and they were suppose to fix it. i had spoke to jamal before and he said he had ordered the parts and never heard from him again. they still have my scooter. i have called many times to jamal and to the business number. it goes to voicemail and jamals number just cuts my call. its been almost 2 months now and i have gone to the shop and its closed. someone needs to return my scooter back to me because i am beign forced to make it a legal matter now.
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December 2022 by Jacqueline Laurean Yates
My husband and I ordered a wheelchair that we only needed for a weekend, and have been trying to return it for about two months now. Is this place closed? We've gone by the shop 1-2 times weekly. Nobody answers calls, voicemail or anything. Any help would be appreciated. Thank you!
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December 2022 by Drea Drea
This company is terrible!!!!!!? you can’t get in touch we no one on the the phone I. There office. I’ve been calling for a week now and nothing . Left chats and still nothing . I have a machine that needs to be serviced and can’t get any help and u need my oxygen!!!!!!!!! The phone is always a busy signal from opening to closing even on the closed days on weekends. Ridiculous this company is a scam im calling corporate on them!!!!
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December 2022 by Miinc Mechanical
Have they closed down? Nobody ever answers they're phone.
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May 2022 by Jo O.
vitacare, well they don't get a good rate from me, they are nice to you. But you can't get products when ordered. I could die before I get what I need.always say it's been ordered just waiting.
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December 2021 by Laura Sierra
I highly recommend Vitacare Inc.! They are very professional and offer fast service with a smile. They even follow up to see if you need help with any of the medical equipment and how to use it properly. The prices are awesome!! The team is very knowledgeable about the products they sell/rent. I will definitely continue to use them in the future and i will let my friends and family know about Vitacare Inc.Thank you Vitacare Inc. for serving our community !!! You're the best :-)
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December 2021 by Lance Wendling
Vitacare is the best medical company that I have ever done business with when it comes to providing my medical supplies. I am thankful for a company like Vitacare that goes the extra mile for its customers. If you are looking for a reputable company for your medical supplies look no further. Vitacare delivers exceptional customer service every single time. Thank you, Vitacare for always looking after my medical needs.
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December 2021 by Gary Nelson
Great service, fair price.
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December 2020 by Johnathan Morales
I have had the best experience with this company! I really recommend it to all home health agencies! Our agency Healthwatch Professionals has not had a complaint from any patient regarding their medical supplies. Our referrals we send to Vitacare Inc. get responded back within the 24hrs!
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December 2020 by Ruchele Evans
From the initial onset of the call I was extremely pleased and impressed with this company. All of the employees were so professional. The company was extremely fast in filling my order. I will definitely use them again. Thank you Shanna, Martha and Irene. You're the best!!!!
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December 2020 by nathan
Thank you Ms Medina for going above and beyond and trying to help me and my mother-in-law with her medical hardware. Since we do not live in Tx and could not use Vita Care for her need, we appreciate your kindness and taking the extra time helping me in locating medical suppliers in our state.Thank you and our best to Vita CareNathan and Nancy
