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April 2024 by Stephanie Wood
been trying to get someone on the phone at this pharmacy for 1.5 hours now. been hung up on twice AND I JUST HAVE A SIMPLE QUESTION.
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March 2024 by Yolica Betancourt
What is the express pick up for if I still have do a long line to pick up medicine? Horrible service
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March 2024 by angel beltran
This is a Dumpster fire.Don’t come between the hours of 5 and 8 pm. They have a bunch of unorganized teenagers running the show. I spent 40 min waiting in line to get my meds.Where is the Walgreens management?? Read your reviews.
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March 2024 by Hilary Graham
If only we could leave a review with zero stars. I have never in my life seen such horrible service. Twice in a row I have opted to do their delivery and the prescriptions never arrived. They blame it on their door ”system” When you call and try to see where it is, they leave you on hold for 20 minutes and then when they finally pick up the phone, they ask you to hold on again and then hang up on you. This has happened more than once! It’s mind blowing and beyond frustrating. I have also had to call with my new insurance every month for three months now because each month my prescriptions are delayed because of insurance but I give it To them every month. They also blame this on their “system”. Done with this Walgreens.
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March 2024 by Austin Winston
The Drive thru attendants, specifically Tyson, will tell you a prescription will be ready in one hour, when the prescription is actually on backorder, just to get you to leave. You should look into what the prescription is before telling a customer that it will be ready in an hour. Don't just make things up.
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February 2024 by Charity Chukwu
Awful customer service. If you can transfer your prescriptions to CVS
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February 2024 by Patricia Mcmahon
Twice now the pharmacy has given me the wrong dosage of one of my medications. Luckily I caught it. Please check your prescriptions for accuracy from this walgreens!
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January 2024 by Stacey Cole
Worst pharmacy experience ever. I will be transferring all of my prescriptions today. Barry, the pharmacy manager, accused me of switching pills in a prescription they shipped to me while I was out of the country. I have one medication I need a specific manufacturer, noted in their system for over a year. When they filled it, they filled with wrong mfg and ordered the correct one. He claims he filled it himself when they arrived and it was correct. What I received was not what he says he filled. The pills inside and the label that matches them is not the correct mfg. This is the 2nd time this has happened here so I'm not sure what's going on inside that pharmacy where their system doesn't match what I receive, but it's suspect. I was reassured by 2 separate techs that it was the correct mfg prior to them sending via Fedex. It wasn't. Instead of looking into what happened between him "filling correctly" and it going into a FedEx envelope to me, he accused me of switching pills and told me to transfer my prescriptions. He would not fix their error, told me he'd refund my $, and I can fill it elsewhere. I was stunned. He wouldn't allow me to have a copy of any of the paperwork or photograph the bottle of incorrect mfg pills he kept. As a pharmacy manager, his customer service is deplorable. Now I will have to fight with my insurance company to fill the script again because he only refunded me, he didn't correct anything in the system. What a terrible experience here! Apparently I have the capability of creating my own pharmacy labels, per Barry.
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January 2024 by JulieB
Purrhaps new management, but yesterday this E Mockingbird store was a gift from God.Everyone was kind and friendly. Forever grateful to Jessie for saving the day;
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January 2024 by Jackie Delacruz
Worst customer services! The pharmacy area is like a kids play ground. They don't acknowledge you even when you are the only customer in line. You can see and hear most of the staff joking and laughing very loud. Nothing wrong for having fun at a work place as long your customers are being taking care of.
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December 2023 by Michele Imburgia
Thank you for having a wonderful person such as Denonia (sp?) As a cashier. She is fast, kind and patient. I hate shopping but checking out was actually a pleasure.
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November 2023 by OLIVIA Hoggatt
This place is very slow. The pharmacy does a good job but the register experience is slow and annoying.
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October 2023 by Belle NoiR Events
I’d agree with a lot of the reviews. I’ve had some pretty good experiences with the pharmacy techs, but Pharmacist Jessica aka the only Jessica there( because she didn’t want to provide her full name) is rude. Fix your tone when speaking with customers.
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October 2023 by Taylor M.
The worst Walgreens I have ever been to. I went through the drive through to pick up a prescription. The guy was rude, left randomly for multiple minutes at a time and when he finally gave me my card back and my prescription he threw it in the thing and did not say one word to me. This whole thing took over 12 minutes with no one else in front of me.
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September 2023 by Hannah Gabrielson
I have never been to a walgreens pharmacy as poorly managed. Refills saying they're ready for pickup when they aren't, staff not saying they're putting you on hold only to put you on hold for 15 minutes and a random person pickup and completely restart the conversation, 30 minute wait to pickup a script when one person is in front of you, etc. I've used walgreens for as long as I remember, but I'm done. my experience with this pharmacy has been the tipping point.