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March 2024 by Rebecca C.
They deleted my review about reporting the pharmacy techs to the State Board. It still won't stop me from reporting Walgreens Monfort and Beltline Pharmacy to the licensing Board.
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March 2024 by Amy Boyd
Over the last 3 years, I’ve been given the wrong dosage once and have seen a great decline in availability and customer service. Now, each monthly refill requires a phone call follow up, and I’m not sure why. Sometimes it’s because they’re out of stock for over 2 weeks, and sometimes there’s just no reason. I’d try another location first before this one.
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March 2024 by Hali Mauldin
Either this location is extremely understaffed or something is incredibly wrong. For the past couple weeks I have needed to get various prescriptions and every time I go, the line moves very slow. Each customer takes 20 minutes to be helped. I have also had the struggle of getting things filled in a timely matter. A medication I absolutely needed took multiple days to get filled and it was just 1 single pill. The amount of hours I have spent on the phone and waiting at the pharmacy is crazy. On top of this the staff don’t seem to know what is going on. I had a lady tell me she has no idea what to do when I needed help with a seemingly common situation.
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February 2024 by Mary Caroline Pickryl
Every prescription takes phone calls and at least two visits to finally pick it up. Terribly inconvenient, especially when I have two young children.
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October 2023 by Google user
Please choose your safety over this place! They literally just argued with me that there aren’t 2 types of RSV vaccines. A simple google search proves them wrong - FDA approval a month ago. The Walgreens down the street knew about both of them and was happy to help. Don’t use this place!
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September 2023 by Evelyn R.
shout out to Ms Lori who assisted me with getting a foundation and concealer match today. she was so helpful and informative about all skin colors and pigments ! never thought I'd get that kind of makeup knowledge in Walgreens. crazy right?! she needs to be working at Mac somewhere. her makeup application was flawless as well!
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September 2023 by John D.
Zero stars really applies to the pharmacy here, what a joke. I've wasted about 2 hours of my life calling, being placed on hold, and actually laughed at over the phone, all while having records and app screenshots explaining the issue--completely inept.
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August 2023 by Peer Pressure
This location is always terrible but today was especially bad. I was at the window in the car lane for 27 minutes before I was acknowledged. Kent was working the window and wiped the counters and phone down 4 times with cleaning product but was the only one using them and had on gloves and a mask. Different.
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August 2023 by Tim Mueller
Horribly run. Can’t remember the last time I picked up a prescription without the workers messing up something. Id suggest a different pharmacy if you’re new to the area.
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July 2023 by Emily M.
RUN FAR FROM THIS LOCATION. I ignored the other reviews and have suffered the consequences. They constantly put my prescriptions back/cancel them without notice. Auto Refills don't refill automatically. I got a text Thursday saying that I had 5 days to pick up or they'll cancel it. Today is Monday (4 days) and they cancelled it this morning. In speaking with the operations manager, I learned I had 14 days to pick up my meds. It has been 12 days including the original fill date (20th-31st). She still defended the pharmacy saying they had 14 days and today was day 14. She also said that texts have been going out in error and i should have known that when the text said 5 days it really means 3.
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June 2023 by charles ward
I've been on hold for 28 minutes. Explain that?
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May 2023 by Ali S.
NOT open 24/7, despite what the website and phone system say. Show up at midnight to get stuff for sick kiddos and you're out of luck.
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March 2023 by Howie I.
This location is the worst. They're horrible. Not only do they take FOREVER to fill prescriptions but they are difficult to reach on the phone and the drive through is pretty much worthless. You have no hope of picking up your prescription in a reasonable amount of time. Today I found out that this location is "temporarily closed" for some unknown reason. I have two prescriptions waiting to be filled. Did they contact me to let me know about the store closing? Nope! Not one word. No phone call. No email. No text message. NOTHING. I will NEVER go to another Walgreens again.... not for prescriptions... not for cold medicine... not for a damn stick of gum! NEVER. They have zero concern for their customers' time and they don't give a damn about how much inconvenience they cause. Steer clear of this location and you should probably steer clear of Walgreens altogether.
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February 2023 by Tara M.
DO NOT SEND YOUR RXs TO THIS WALGREENS. This location has to be the training ground for the worst pharmacists/pharm techs on planet earth. It's not an isolated incident. It's EVERY TIME. There's always something going wrong. A monkey with a keyboard could operate this location more efficiently. Go there and ask anyone in line how horrible this location is. Also, just read the reviews. They are all true. STAY AWAY.
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January 2023 by Robin Howell
Avoid at absolutely all costs. It used to be slow and now it's unreasonably slow, to the extent that the drive thru sometimes only moves up once over 30 minutes and the pharmacy may close before you get your meds, even if you get there hours before closing. It is absolutely not the fault of staff, but for whatever reason corporate will not keep this place adequately staffed and it shows. Walgreens HIRE MORE PEOPLE! Thank you