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September 2023 by Shirnell Bradley
Young lady with the blonde n brown braids that cashiers has very rude customer service you can speak she doesn't speak back and never says your welcome when you say thank you.
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August 2023 by Queen Esha
This is the most unprofessional, unorganized Walgreens in the Dallas area… I sat in the drive thru for over 45 minutes trying to pick up my mother’s prescriptions… tried calling and male kept answering and placing me on hold
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July 2023 by Terry
I get reminders online and have had no problems with fills or pickup either in line, or drive thru. It's a busy store, patience will help.
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July 2023 by norma cantu
Was told my presentation prescription would be ready in 4 hrs u go in they said it wasn't in stock but b4 I left they check stock if u could give 0 starts this store had the worst staff in the pharmaceutical area area
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May 2023 by Jeshua Delgado
If i can put zero stars i would. My mother has breast cancer and needs her medications, do they answer the phone? NO , i have been trying to get a hold of someone to get her medications transferred elsewhere so she can start taking them but no one ever answers the phone , was on hold for 45min, worth the wait anything to help my mom but they never answer the phone at all. I called back to see if they will answer NOPE. this is not okay , this is patients health at risk, my mother has stage 4 cancer and should not be taken lightly. You guys need to do better!
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April 2023 by _HeyShaeee
They need to replace the entire pharmacy because the experience is terrible all the way through. I had a prescription sent to them on February 24th, I called about the prescription today and they asked if I could call my provider to resend the prescription because they had “computer issues” that day. If I would have never called, my prescription would have just been sitting there.For the actual store itself, customer service is great. For that, I gave 3 stars.
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April 2023 by Dominique Shipp
I'll give anyone 2:1 odds that when you pick up meds they say it's not ready...20 more minutes.Even if they say it's ready.If you go inside...you can watch them dig through barrels of meds unsorted.It's... lunacy.Never come here. Ever.Update. Because picking up meds for mother. Gave wrong dose even after asked 3 times if correct. They don't care if someone dies.if lunch time. Cardboard sign
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March 2023 by Spongeiac
I love the fact I can come and grab what I need in a snap. But what I don't like are rude employees for no reason!!! Her name is La Wana or La Wanda and I was in line with a whole bunch of other people who witnessed her get real snarky with a customer when she had just opened up her line at about 6:50pm on 3-9-23. She needs more training or just needs to leave because she has terrible customer service and didn't have to treat that woman that way!!!
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January 2023 by Steve Cimino
Insted of your 4 teenage( 2 female & 2 male @ 9:15pm) employees standing at the registers talking about a return & school , laughing and checking out 2 customers on 2 registers?While I'm standing in the isle pushing a button to get razors for ..... 10 mins. looking at them while they look back at me "Diego " and they do nothing, why don't you train them in real customer service!I don't mind waiting I'm not in a rush, but if you acknowledge me there & your not busy. I expect your customer service. It wasn't until I started to walk to the registers to get one of them to do their job, that 1 decided to walk back there.Been a Walgreens customer for many year's. Seems like this store is getting worse.
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November 2022 by Cassandra V.
I don't really write reviews but this pharmacy sucks at being attentive. I'm so glad this isn't my normal pharmacy.
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October 2022 by Lyssa Vasquez
If I could put ZERO stars I would. Went to the pharmacy drive thru tonight at 7:40, and there was a cardboard box placed in the window next to the hours of operation. Nothing noting that they were closed or anything. Waited 10 minutes, no one acknowledged my presence. Called inside, no one answered. Employees were there and the line inside had customers waiting as well. This pharmacy location continue to choose when to operate despite actual operational hours. I am now without my prescription and will be missing my doses. I will be reporting to the BBB as well as this is unacceptable for patients and their health.
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September 2022 by Jason C.
Why is this place so horrible!!! Shouldn't have to spend 45 minutes in line to get a script that is ready to be picked up, WHY IS THIS LOCATION SO AWFUL!
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July 2022 by Christina M.
The employees here are horrible. The older black lady is one of the worst. She's always in a bad mood, I'm a frequent shopper here and every time she's at check out I dread having her check me out. She always has this stank face, never says hello. And if I even dare to use any coupons THAT Walgreens provides she throws a fit every time. Went in there today and she refused to let me use a coupon I clipped from the Walgreens website. Apparently she said I couldn't use it even though it clearer says you can. Anyways I asked to talk to the manager about it and the older, tall, white man said I couldn't use it as well. I have never had a problem with being able to use my Walgreens coupons in any other store. The employees here just seem to not care at all. They all have shitty attitudes like it's the customers fault that they work there. I will never come back to this store again. I'd rather spend my money where it's valued.
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July 2022 by Google user
Clean, friendly people and needs are met.
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December 2021 by Paul Grey
Clean, friendly people and needs are met.
