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January 2024 by Bryan P.
We had some terrible news come to us today. Long story short I had to go and pick up some comfort food and I made a trip here because it's the only thing open nearby late at night, tbh I can see what some of these other reviews are saying about the gentleman, however I felt he was kind and respectful. I really have nothing negative to say on that. He even mentioned about having similar comfort foods ( I did not even mention about what we were going through). Good visit. This place always has what we need especially when the wife and I are feeling sick.
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January 2024 by Aerika C.
Did a pick up order and it was done within 20 minutes after placing it amazing thanks Cedarsprings Team
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January 2024 by Jason M.
Just left Walgreens....the manager on duty at 9:50pm on 1/23/24 was hostile and rude. She asked me the same question 3 times about when I submitted my photo order. I said "I did not just submit it, I got a notification it was ready earlier" and again and again repeated it. I finally said "listen I answered you three times. My order is ready" and she tossed my photos at me and mumbled something. Insect to the cashier and said "is that the manager" and she starts yelling saying I was talking shit about her. I replied "I asked if you were the manager" and she continued to call me a "Bi!ch a$$ nig#er" very loudly. I threw the stuff I was buying on the ground and walked out. This needs to be addressed immediately! Customers should never feel threatened by employees and I felt very unsafe.
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December 2023 by Linda H.
This older man with glasses on the night shift... The state he's in is very off putting. Seems like he is taking a little something extra to get him through the late shift...
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December 2023 by Ali G
Absolutely the nicest Walgreen’s pharmacy staff. Called in to check on my prescription and even though it wasn’t available and I was disappointed he was very patient and friendly. Glad I switched from the Walgreens on N Beckley.
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December 2023 by Sahira Leon
I want to thank Kendria! She was super nice and helpful.She assisted me with some items I needed to print and made the process easy and fast.
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October 2023 by Matt Tyrney
Not a fan of the self checkouts replacing people. It's supposed to save time but I end up waiting on a human to fix some weight thing or fix the fact that this machine thinks I'm stealing.I'm not a fan of constantly being hounded for my personal information. I'm not dumb. You make your employees beg for your data because you sell it.....
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October 2023 by S L “Sandi” Thompson
This is my new go-to location. Having the convenience of a clinic around this area is a great resource.The staff is always welcoming and helpful.I recently scheduled online for my 3 Covid-19 shot, the updater, and my annual flu shot.The pharmacy cashier, Aimee, was so helpful and polite. Service was fast and safe.Y'all get the double double, Covid-19, and Flu shot to save time and remain protected, safe, and well.
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October 2023 by Ludwig Hartmann
I have an appointment to get my COVID and Flu shot. I have been waiting over 30 minutes and there is simply no one in sight to assist. The level of poor service and the outdated look of this store make me wonder if I will ever return. Its just a sad mess!
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September 2023 by Anthony B.
Doctor called in prescription yesterday. Didn't have it. Was told to come back tomorrow after 11:00 AM. Came back at noon. Didn't have it ready. Went to lunch. Came back. I am still sitting here while the pharmacist gives out vaccines. I also watched the staff and pharmacist chat it up in the back while a line formed. Poor customer service. Not enough staff. I'll go to Kroger next time.
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July 2023 by B Karlton
I understand there are a lot of homeless people that hang around near this location but regular people (paying customers) should not be having to deal with the restroom being closed. I have a medical condition call: ulcerative colitis and I nearly almost had a whole accident in the store because the black guy would not open the restroom saying “it’s closed to the public”. I had to walk out the store and go behind the building to use the restroom and is beyond ridiculous.
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May 2023 by Anna Anderson
lol don’t bother calling the pharmacy dept… you’ll inevitably be placed on hold (for god only knows how long) and as soon as you think you’ve made it through the queue and you finally have someone on the phone, instead they flip that phone over and hang up, disconnecting the call. legit, they even make it sound like they’re grabbing the phone and putting it to their face, then WHAM! it’d honestly be comical at this point if I didn’t actually NEED medication (which I THOUGHT was the point of a pharmacy, but I guess not any more?)…
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May 2023 by Shelle
I put my refill request in Sunday night and it is Wednesday and my refill has not been processed. I go to pick it up because obviously it should be ready, right? NOT! This was my first time going through the drive-through the line was long, and when I get to the window.Coy who had a fake friendliness until he went to the back and noticed my prescription had not been filled yet. Coy stories to tell me in a nasty rude way that my prescription is not feel and why did I come to pick it up if I haven’t received notification that it had been filled. I told him that it’s been almost 3 days it should be and this is the third time that this has happened. The last two times I went to pick it up. They told me that it was at a warehouse and they do not transfer the prescription until the person comes to pick it up. When I wasn’t going for that, I asked for the pharmacist. Coy proceeded to tell me I needed to tell Walgreens that they need to her more help and it’s short staff, which is 0% not my problem. Coy also told me that I can go to a different Walgreen’. Aliyha the pharmacist who came to the window looking unbothered that my prescription was not filled told me that it’s not filled yet come back when it is. I then told Cou to give me the corporate phone number and walked off.Then Coy had the nerves to tell me when I called to complaint to let corporate know that they need to hire more help they are short staffed. Sir that sounds like a y’all problem. I called corporate and talk to Tiffany a customer service rep who says she’s been having problems with her not being able to hear the customers that call in to complain. Geez …You know what go fill your prescriptions with Walmart, CVS, even the hospital before going here! I will be putting a complaint in with Texas Medical Board
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May 2023 by Roshelle S.
I put my refill request in Sunday night and it is Wednesday and my refill has not been processed. I go to pick it up because obviously it should be ready, right? NOT! This was my first time going through the drive-through the line was long, and when I get to the window.Coy who had a fake friendliness until he went to the back and noticed my prescription had not been filled yet. Coy stories to tell me in a nasty rude way that my prescription is not feel and why did I come to pick it up if I haven't received notification that it had been filled. I told him that it's been almost 3 days it should be and this is the third time that this has happened. The last two times I went to pick it up. They told me that it was at a warehouse and they do not transfer the prescription until the person comes to pick it up. When I wasn't going for that, I asked for the pharmacist. Coy proceeded to tell me I needed to tell Walgreens that they need to her more help and it's short staff, which is 0% not my problem. Coy also told me that I can go to a different Walgreen'. Aliyha the pharmacist who came to the window looking unbothered that my prescription was not filled told me that it's not filled yet come back when it is. I then told Cou to give me the corporate phone number and walked off.Then Coy had the nerves to tell me when I called to complaint to let corporate know that they need to hire more help they are short staffed. Sir that sounds like a y'all problem. I called corporate and talk to Tiffany a customer service rep who says she's been having problems with her not being able to hear the customers that call in to complain. Geez ...You know what go fill your prescriptions with Walmart, CVS, even the hospital before going here! I will be putting a complaint in with Texas Medical Board
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March 2023 by Bella Peepee
Absolutely horrible customer service and organization. Understaffed and incompetent. Young man with glasses , tattoos , and spiked hair is particularly rude anytime you go there. They have forgotten my prescriptions multiple times and rarely send messages.