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October 2023 by Lauren Lamb
Ola took care of me and everyone is amazing here.
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October 2023 by J Lo
Experts! Friendly staff wouldn’t go anywhere else for my specialty meds
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September 2023 by krazy rocker
The service here is very unorganized. I asked for a pharmacist to ask a quick question, the guy told me I would have to wait because there was 9 people ahead of me (those people were here to pick up meds not talk to pharmacist) so I grabbed something else I go to front line poor girl in the front is frustrated because she's getting no help, no one else is aneurysm phones but her (mind you that there was 5 people working the floor) and when I played they called someone to where I needed help by then I was already on the way out. Really bad service, the lady in the front counter was the only one doing great.
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May 2023 by Bless America
Employees are super nice and friendly. Bilingual staff, perfect location and they treat you with professionalism and respect !.
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March 2023 by Hugh W.
Completely incompetent pharmacy staff! You will not get your meds dispensed correctly you will not get the supplies you need and when you call back you will get attitude! If you don't like your job you should find something else to do not show your ass to the patrons of your business! And when you call the corporate office you suddenly realize why this place is no longer a viable option for your pharmacy business. The rudest people! I still cannot take my medication as they still have not given me the supplies required to administer the medication. IDIOTS! IF YOU DO BUSINESS HERE STOP! IF YOU ATE THINKING ABOUT DOUNG BUSINESS HERE STOP! However if you thrive on frustration and love to be humiliated then this is your place!
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March 2023 by Oscar Enrique Castro Ballesteros
Excellent service and attention from the staff
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June 2022 by Rob Kenney
Extremely awful. First, the hours are quite inconvenient, no evenings, no weekends. Second, how am I benefitting here from their "community outreach" exactly?? Looks to me like some SERIOUS rainbow-washing, and a total cash-grab for my very pricey HIV medication here in the Dallas geighborhood. Always surly on the phone, when they call to harass me for a pick-up, threatening to "put it back" if I don't get there fast enough. Seriously.
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December 2021 by Tia
Kind, friendly, caring techs here for the most part. Go the extra mile of personal phone call reminders, and making sure to familiarize you with your scripts. Never encountered a line or wait. The one drawback is they only have banking hours, not open on weekends. So have to work around that.
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July 2021 by Jesse S
They continuously call me about getting my rx filled, but when I show up it’s never ready. They also continuously fail to run my insurance. I have to ask them every single time to apply it which takes even more of my day up.
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May 2021 by Charles Minton
This store is the best Pharmacy that I have ever used. I worked in a drugstore store during college so I do know a little about it.The service is phenomenal. They were supper in getting my insurance set up & if I have any problems they solve them ASAP. I have never worked with a better team.
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February 2021 by Jenica Sullivan
My eye dr accidently sent my prescription here instead of the Walgreens on the corner, when I called a woman staff member answered and explained to me this is more of a specialty pharmacy, and they had sent the RX to the Walgreens on the corner since they carried it so I could get it faster. While I was on hold to check the status of my rx at the other Walgreens, she called me back to let me know she spoke with the staff at the other Walgreens and when my rx would be ready for pick up. She went above and beyond for me even though I would ultimately not be their customer. I'm very grateful and impressed.
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January 2021 by T
Kind, friendly, caring techs here for the most part. Go the extra mile of personal phone call reminders, and making sure to familiarize you with your scripts. Never encountered a line or wait. The one drawback is they only have banking hours, not open on weekends. So have to work around that.
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December 2020 by Kelly H.
I started using this store 30 years ago when it was BIOSCRIPT Pharmacy owned by 2 gay men in our community. Stayed there almost 10yrs. Moved to Denton. 2.5 yrs ago l came back because they were close to my specialist & were very helpful in the beginning with my medications. All of a sudden out of no where the pharmacist tells me he doesn't like that my doctor isn't a specific pain mgmt doctor & he's worried if he continues to fill my scripts he's been filling for years he'll lose his license. Keep in mind HIV & AIDS Doctors are specialist in pain mgmt in their fields. My doctor is even a Internal Med specialist. Not once have l ever asked for more, lost or needed a script early. I have a pain mgmt plan with my specialist & take drug tests. I am not supposed to be alive but my doctor is so good he's kept me alive. Without my pain meds though l couldn't keep going. I forget to take them & it makes me sick but if l'm a few hours late l'm in moderate pain levels. My life is hard already stressful l don't need my medical team being afraid to treat me. The pharmacist gave me 2 refills to find a new doctor in the middle of a freaking pandemic. My doctor is a doctors teacher top 50 in the country. Never been in any scandals but the pharmacist here thinks after all this time he might lose his license. We need to educate pharmacists on CHRONIC HIV- AIDS pain. They need to help us not throw our lives into choaos. I was stable but now l can't sleep and l'm anxious.
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July 2020 by David Frampton
Used to be fantastic customer service. They are getting better again. I'm satisfied with the service they provide.
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March 2020 by Jared Clayton
Extremely friendly and helpful staff. I was having issues with my insurance and prior authentication and the staff was so kind and walked me through every step to be sure everything got sorted out and I didn’t get charged out of pocket. Such an awesome resource.
