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March 2024 by ShellandE
If I could give zero stars I would. Put you on eternal hold. Then older blonde pharmacist is terribly rude and needs to retire. She clearly hates her job. They are constantly out of medications. And do not and will not give you an idea when your medication might be in. Do not use them if you can help it. Or choose another location.
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February 2024 by The Real Jeff Williams
Went in to print passport photos. Sat at the self-serve machine, but it requires an employee to input a password in order to print passport photos... not anything else, just passport photos. Got an employee to put in the code, and successfully formatted the first photo and added it to my cart. When I went to do the second photo, I could not find a single employee anywhere in the store. Got up, walked around, went back to the machine, walked around some more. No one. Anywhere. Good thing I'm not the shoplifting type... or am I?
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December 2023 by Mandy Johnson
This is the worst location I have ever used! When trying to call I was on hold and repeatedly someone picked up the line and just put me back on hold without saying anything...for an hour!. When picking up an rx I was told 15 mins, waited an hour, finally asked for someone to check on it, they pulled it and stated to staff that mine was ready, waiting another half an hour standing at the counter for someone to grab it for me. They had about 5-7 people at least working at the time.
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December 2023 by Mary S.
Jaculyn (the pharmacist) denied me a vaccine because she said the pharmacy closes in 45 minutes and verbatim "had more important things to do." I asked if it takes a long time to get the vaccine l, she said no. Guess she just didn't want to do it. Went to CVS nextdoor and they were happy to assist me. Took less than 5 minutes from start to finish. Go to CVS next door.
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November 2023 by Michelle Nicole
This guy was so belligerent! Today was my last time having a prescription sent to Walgreens.
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October 2023 by Nikki S.
Great experience! The pharmacists were friendly and helpful and my appointment was right on time. The store was tidy and they greeted me upon arriving in the store as well.
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October 2023 by Skyler H.
This pharmacy does not even deserve one star. They are terrible, slow and not helpful. Every interaction with every single pharmacy employee has been the worst. Each instance, the service and communication just goes further down hill, and I have had multiple interactions because they cannot do their job right. I only switched to Walgreens when I changed insurance providers, and they have yet to fill one prescription correctly or timely.
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October 2023 by Meredith M.
I have called 3 times to speak to the pharmacy. Each time they pick up the phone and put it right back on hold. This is the WORST service I have ever had. It gets worse every month.
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October 2023 by Marci D.
I switched all of our prescriptions here from the CVS across the street, which has terrible hours and lackluster service. I've had nothing but positive experiences with the pharmacy here, including a better conversation with a male pharmacist about a medical issue for a family member than we had with the physician treating them. Each time I pick up, they stop by for a consultation and have time to speak if you need to. All in all, very pleased with our experiences here.
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September 2023 by Kristen Jackson
This particular Walgreens pharmacy has been nothing short of amazing!! I am a geriatric case manager and I’m multiple pharmacies. This one is definitely the best. The pharmacists- Zabi & Jaclyn along with the techs- Melissa and Cassidy truly care about their clients. They take their time to explain everything, work with doctors and insurance companies. They truly go above and beyond and I am very grateful! I also appreciate how efficient and professional they all are.
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September 2023 by Shawn Shelton
Never been to pharmacy a single time that there wasn't some sort of problem. What's really bad is that all five people in front of you are going to have problems so it takes two hours to get through the line for a prescription pickup
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August 2023 by Kyle C.
I've never written a yelp review about a pharmacy but they are that bad. They just hung up on me for the third time after I waited on hold for nearly a dozen minutes. If you are that busy, you are making enough money to have someone answer the phone; especially when my prescription is being held by a narrative on their app requesting me to call in. Screw these devil worshipers. Argggghhhh
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May 2023 by Barbara Ruebman
Maddening. Recently switched to Walgreens, will now be switching out of Walgreens. Phoned in a prescription was told it was already ready. Two days later I go to pick it up and it’s not there anymore. They have to call for verification and do it again.Did I receive any notice of this, no. I truly do not understand how they stay in business.To add insult to injury, today I realize that I have been given somebody else’s prescription, hoping that it hasn’t been detrimental. Please check the name on your prescriptions from this Walgreens.
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May 2023 by Chip Hornbeck
I can only speak to the pharmacy but they’re about the worst I’ve experienced in Dallas. Somehow the drive thru lane is consistently a 20+ minute ordeal even if there are only a couple cars in line and they’ll randomly refuse to fill prescriptions submitted by your doctor even though they filled them in the past. If you’re bored and need something to eat up all that spare time in your day then Walgreens might be what you’re looking for, otherwise do yourself a favor and get your prescriptions filled elsewhere.
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April 2023 by Chip H.
I can only speak to the pharmacy but they're about the worst I've experienced in Dallas. Somehow the drive thru lane is consistently a 20+ minute ordeal even if there are only a couple cars in line and they'll randomly refuse to fill prescriptions submitted by your doctor even though they filled them in the past. If you're bored and need something to eat up all that spare time in your day then Walgreens might be what you're looking for, otherwise do yourself a favor and get your prescriptions filled elsewhere.