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February 2024 by Citlaly Cortina
Jacqueline is the best manager i’ve ever seen at this location !! , she’s super helpful ??she knows how to prioritize customer service and she always goes above and beyond. You will always see her helping unlike others when i’ve been here. This walgreens would be rated a 1 star without her. Employees like her don’t come around often. I’ll be greatly appreciated to come here because of Jacqueline.
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February 2024 by Nicholas Ram
Today's not a good day for customer service for the pharmacy department. I was on hold for 1 hour and 13 minutes and was cut off. I chat with the online messaging no luck. I w.as charged to have prescriptions delivered and am being told by messaging to pick them up. No help is available unless you go up in person. In which I'm at work until 7 pm....To bad I can't share the on hold screen shot.
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December 2023 by Karen Arango
Bad customer at the pharmacy. Pharmacist are in bad mood and they take for ever to fill my prescriptions I had to come 3 times in a day and they still didn’t have it ready until the next day it is ridiculous…. The only that was nice and able to help was Erick the pharmacist
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November 2023 by R Lockridge
Ever since the 8th of November 2023 I've been trying to get my meds refilled. I called placed my refill thru automatic and was told to hold on for pharmacy rep. A male answered. Said what ca I help you with. I said I was told to hold on just put refills in. Didn't say a word just clicked. Called back hung up on 4 times. Preceeded to call thru out the week . We'll it's the 18th. No high blood pressure med because the only help I received was thru the automatic service. And that computer was more respectful than the rep. Ok 17th walked in to complain to the manager she ignored me and took a phone call. Go to the pharmacy. Blessing. The temporary pharmacist a Golden blonde and white. Caucasian woman thar was soooo nice and apologized for . She was just stepping to help and was the o lying one there with no help. Bless her to be in that environment. I go on to say . Walgreens on master and lake june is a wonderful store. It's the managers and employees that's giving it a bad reputation. The building is fine its THE PEOPLE THAT WORK THERE.
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May 2023 by Stephanie Mendoza
Brenda is a terrible manager. Waited forever for some allergy medication that was locked away. Apparently helping customers is beneath her and locking herself up in the office is what she prefers to do while being employed here. Had to chase someone down after a while. The employee wasn’t surprised when I mentioned she looked at me dead in my face and walked away to the back
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May 2023 by Midori Hicks
The pharmacy staff is very rude my baby was seen at at clinic across the street they changed my medication to Walgreens l have insurance for my son l could not get my medication because they state they it doesn't cover but the same medication l get from Walmart is all covered then the pharmacist told me the the clinic send meds a month ago how is that and l just got switched that same night to Walgreens omg I know it was time for them to go home that's why they were being rude and rushing me out it seemed like l would not recommend this Walgreens pharmacy to anyone l should have stayed with Walmart better staff and they don't rush!!!!
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November 2022 by Angela Yackee
On the phone on hold for 20 minutes just to constantly have them pick up the phone and immediately place me on hold without even saying anything. What kind of customer service is that?!?!
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October 2022 by Dakota Lynch
Takes them all day to produce 1-hour photos
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September 2022 by Ashlee Johnson
Booked an appointment for a booster shot and filled out all of the proper documentation beforehand. Wait was still an hour. Very unprofessional. Horrible experience. Avoid this location at all costs.
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August 2022 by Brandy Jones
I like the way they keep me updated on the status of my prescriptions.
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May 2022 by Vanessa C.
I have been on hold for 30 mins, there's no one ahead of me. The phone rings and they put me on hold, they have done that 15 times already. This place is very unprofessional in many ways , and the employees are extremely rude. I DO NOT RECOMMEND THIS LOCATION!!!!
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May 2022 by Noely Garza
I personally love Walgreens they always have great deals I know people say its expensive but it's really not they always have coupons and you get reward points which add up and helps alot again this is my opinion.
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March 2022 by Gelvia Morales
Bought these 3/19/2022. Disgusting.
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February 2022 by Clinton Morris
They tell you you HAVE to buy insulin syringes INSIDE. I waited half an hour in line just to be told this. Is there really a difference??? I have not experienced this AT ANY OTHER WALGREENS. That's fine, I WILL NOT be giving THIS Walgreens ANY MORE of my business.
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February 2022 by Luis Rios
sit down Western Union services,or the pick up photos are up to date