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November 2023 by Andrian Chryssolor
Appalling. I had a nail in my tire with a slow leak. They told me I was too late and they were booked. I arrived at 6:35 and they close at 7:00. The technician was unsympathetic and rude. Terrible customer interaction and no apology just too bad I’m not helping you I’m busy. Now I have to call a tow truck because it’s after hours and raining.
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October 2023 by Karmen P.
Please tell your employees that bring out your pick up orders to stop trying to scam your customers! I had a bald headed, no teeth employee try this about an hour ago, then got upset and slammed my trunk when she found out my husband had already checked in! If only she could afford to have a car like mine she wouldn't be trying to steal orders
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October 2023 by salman jiwani
Refused service even when they close at 7 got there at 5:50 said he wasn’t going to take any cars cause they closed…i explained its 5:50 you guys close at 7 he said we are not taking any walk ins what the heck is that!!!!
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September 2023 by S.A Films
Great service every time I have visited, respectful and helpful customer service.I have been to other oil changes and if they change a bolt or are doing something that may not work out they never come and ask for your permission before they do it and just charge you a hefty amount for it. But here at Walmart the guy came to me before loosening a tighten bolt and said, it may scratch up and may need a new bolt do you still want me to continue. I think that is extremely important, and won my heart for their services.
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September 2023 by amanda puente
This place was horrible to us. We had a blowout and barely made it to this Walmart. We could not change the spare because of the bolts. The manager refused to help us and said to come back the next day. I told him we were from out of town 6 hours away and begged for help. The manager told us that he would only help us if we waited till 9pm .. we got there at 4:30 there were no cars in the service station. We wobbled over to discount tire where they were a million times kinder and more helpful!
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September 2023 by Sam Farah
Norma at the counter was very helpful with addressing the issue, great customer service, thanks
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August 2023 by Spencer
Nice an appointment for 7am to get tires installed, 7:15 and nobody is here. Lights are out. Door is locked. Absolutely ridiculous.Didnt open till 7:20 and didnt start work on my car till 7:30. Appointment at 7 by the way.
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July 2023 by syed hashir
The technicians do not take the work seriously. Please check everything in your car before leaving because they might miss some nuts and bolts to tight during the work.I do not recommend this shop at all. I would better pay a little bit more money and get the job done somewhere else.
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July 2023 by Taneisha T.
Horrible if you can avoid here do it and don't go. Lines are outrageously long. Self check outs need to be updated.
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June 2023 by JR
Absolute nightmare! I checked my car in to get the headlight bulbs replaced, told the lady at the counter my vehicle info and went around the store to do some shopping. I waited two hours just for them to tell me that they are unable to change the bulbs because they don’t work on electric cars! Why the hell would t the woman tell me that before accepting my car keys and waiting two hours of my day?! Everyone there is oblivious!
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June 2023 by Cari L.
Well, I have seen it all, the security guard was a 6'5" drag Queen (with no heels!). I leave my personal space for entertainment and that's what I received! Side note: don't ask to look at my receipt when I leave...I checked and bagged my groceries then paid...if you wanna make sure that I did the right thing then add cashiers!! I swear I have been laughing about my entertainment all evening! I swear you can't make this stuff up!!!
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May 2023 by Jeremy M.
This store states they are OPEN from 6 until 11pm. I was "denied" enter at 10:45. So if they are denying enter at 10:45 then the store hours should be 6am until 10:45.
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April 2023 by Alfredo Luna
I came in to exchange a battery that has to get tested. Walked around the store saw some earrings in Jewelry, and it took over 30 min to get helped. Had to find a manager to make that happen. While asking around to see who could help, I asked an employee in the changing room that was very rude. All she did was eat and say to come another day if I needed something because she couldn't help.
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April 2023 by Andy Christian
Worst experience ever with this location 555 W I30. To make an appointment I called so many times on dedicated option of the same store number but nobody picked up my calls. Then I tried the same number to reach out customer care. One time a lady picked up and transferred my call to auto care and I went through the same experience of holding the phone for long time and nobody would pick up my call. In other words, this wm compels you to drive there just to make an appointment because there is nobody to pick up your call. I don't know if wm is going to address and fix this issue for this particular store.
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March 2023 by 214Chris Smith
THIS WALMART IS ALWAYS CLEAN, ALWAYS STOCKED AND NICE, I DRIVE FROM 75 BY NORTH PARK TO GO HERE, AND THE GAS PRICES ARE GREAT