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January 2024 by drew ortiz
This Wells Fargo didn’t let me a parcel driver who delivers here on a daily basis and also a Wells Fargo customer used the restroom cause as stated “not public restrooms” .. pathetic
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July 2023 by Brian “Brian” Cruz
Daniel was able to close my account quickly without much friction.
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August 2022 by Mikayla Lynch
Danny did an amazing job! I’ve never opened a bank account before and was very nervous. He walked me through it and explained how everything works. Such a great experience 10/10 ask for Danny!
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June 2022 by Sebastian Pecina
This Wells Fargo Branch exceeds all expectations. Customer Service, Prioritizing the request or help, and Guiding bankers with the right decisions.Manager goes above and beyond, and Marissa the teller always has a smile!
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June 2022 by adory alsalim
Best customer service
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April 2022 by Shabronica Olayinka
This branch has went above and beyond to help me. I call them when I need change for the company that I work for and they come through everything. The employees are wonderful and very friendly
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March 2022 by Ricky Townsend
This is why choosing where you bank matters. I walked in on a Friday 10min before close with an impossible situation: locked out of my account due to identity theft, but needing access to my account for the weekend due to a business project I am managing.I 100% thought I’d be turned away and told to come back when there was more time to call corporate, fraud department, verify my identity, etc. But instead, I was put in the hands of banker David Gurule who, for an hour, barreled through the necessary steps on the phone with the fraud department and made sure I was going to leave with access to my online account. Bank Manager Danny Gonzalez kept a steady presence on the situation as well, making sure I was taken care of, understanding how important this issue was for me.Also, from a customer service perspective, they knocked it out of the park. I felt bad/apologetic that I was keeping them late on a Friday - but not once did they make me feel uncomfortable or guilt trip me into finding another time to take care of the issue another time / day.David and Danny were a great team that went above and beyond to fight for me and take care of an issue when they could have easily told me to come back when there was more time. This meant a great, great deal to me and can launch into the final week of this project (a documentary) without any fear of financial snags.Thank you so much, guys!!!
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March 2022 by Jerry Kenney
The worst customer service ever. My wife and I have been account holders at Wells Fargo for 13 plus years. This employee has me looking to start banking somewhere else. Went in to make a deposit also wanted to check into opening a business account. It was about 308ns before closing. So has some questions about it and set up a good time to do it and for me I bring in what documents needed to open it. Then we said ok this check we would like to open a new checking or savings account to deposit this. We did want it in our personal account. She said ok let me go and check on it and be right back. She ame back and said she was unable to open a account for us at this time. I asked why not. Her reply was she felt we were going to use it for a business account I said what did she said because your wife mentioned a business acc and a new reg account ok what does that have to do with anything. She said the way she said it . I then did inform her that my wife does have a speech issue due to mental health conditions. And sometimes when she talks she says her words not 8n order or wrong word all together. She said ithing I can do . It was a slap n the face getting turned away due to having a mental health conditions. So do not go to the branch on Greenville in Dallas tx they do discriminate. I will be taking this issue farther up the chain. Her name started with a C. Not going to put her whole name out there yet
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October 2021 by susan dowd
Manager is rude, and not customer service oriented.
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November 2020 by Matthew Agnew
Wells Fargo purchased my mortgage and then serviced it poorly. As a result of their accounting error, Wells Fargo has increased my mortgage by $1,500 a month during COVID-19 and the resulting financial strains. GO ANYWHERE BUT WELLS FARGO FOR A MORTGAGE!
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November 2019 by Jessica Irons
Rude i just needed change for my company and he refused me service... I was just about to get an account with them and now never....
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June 2018 by Chase Mayeux
Amazing team that is ALWAYS incredibly kind and a pleasure to do business with!
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January 2018 by Amy Susanna Copeland
Excellent service, no line, convenient location, felt safe, & Arash the teller was above and beyond in his service