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February 2025 by Lisa Lyons
A waste of my time. Went to open a business account and wasn’t able to because I didn’t have a “bill” or lease agreement for my business address in Montana which was opened with a registered agent. (Iykyk) And the lease agreement I have in Dallas is in my other businesses name. Literally had all the info for my business formation but Anton and the manager couldn’t figure out how to do their jobs so I am taking my deposit back home. You’re not gonna give me a hard time when I’m trying to give you my money. Craziness.
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February 2025 by Ian MacDonald
DO NOT USE THE ATM. The outside ATM didn’t dispense any cash and had technical issues it proceed to charge me for the cash withdraw even though none was dispensed. I had to call and now have to wait for investigations and reviews for this seems like a pretty big issue and is super inconvenient. I won’t be using Wells Fargo atms ever again
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January 2025 by Jon Vogel
Tellers are nice. Bankers are completely lacking in professionalism and customer service. After about 18 years+ banking with them, my experience today was so shocking poor it has necessitated me switching banks. I cannot trust them with my money or to advise me in any capacity.
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October 2024 by Mitchell Smith
Most unreliable ATM ever. It’s always out of cash or has some kind of problem.
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June 2024 by SARAFINA
Super friendly staff they take great care of their clients at this branch!
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April 2024 by Giselly Cobas Santana
Antoine and Lex go above and beyond for their customers!!! They are very professional, attentive, caring, patience, helpful and courteous. They should be promoted and get a raise ASAP!
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April 2024 by Angie Moreno
Very friendly and they attend to you right away.
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March 2024 by Alejandro Cruz
They take so long.
To attend.
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March 2024 by Theresia Mwombeki
I had great customer service with Antwon, very professional helped us out to open an account. Best service ever!!!!
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July 2023 by Johnny
STAY AWAY! Can't even do a smilple job. Need new manger cause Ms. Candi Mendoza can't her part. Rude and unprofessional.
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April 2023 by Hartense Jackson ' Ratling
I love my bank and thank you for opening the branch on lemon and wycliff
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February 2023 by Lorie Dodd
Rude teller. Not friendly. Asked if I could put my ATM card in for my account and was told it wasn't necessary then teller proceeded to fill out deposit slip for eight checks...waste of time. Then teller said she couldn't cash two of my checks because she couldn't verify. I receive checks on a monthly and bi monthly from these clients so doesn't make any sense. This branch sucks.
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January 2023 by Chris
Scheduled appointment in advance on the app for a very specific purpose of opening an account. Showed up on time, sat down with the "banker", stated my purpose again, then learned that he's not the right "banker" to open this type of account. Started process only to learn 5 minutes in that he's only taking my information for the right banker to open the account FIVE DAYS LATER.Went down to the branch on Inwood & Lemmon. Was seen without an appointment and made aware that I didn't even need to come into the branch. My account could have been opened online. Apparently not a single person in the Lemmon branch was able to tell me such basic information.
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November 2022 by Eri Diculous
As far as the services and features of this bank, I had a fairly average experience. I was able to open my account quickly and have had no issues so far.The reason I came to write this review is the banker who assisted me, Arthur. It’s because of him that, instead of an unremarkable experience, I had a fantastic one.He was incredibly friendly and welcoming, helpful and knowledgeable and turned the potentially dull business of banking into a thoroughly enjoyable experience.It’s people like Arthur that make all the difference when it comes to the customer experience. Without his cheerful attitude and competent assistance, there would have been nothing especially remarkable about my visit. I would have simply visited a bank and made a transaction.I truly hope that Arthur is recognized for his merits and rewarded in every possible way.
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November 2022 by Eri Dickulous
As far as the services and features of this bank, I had a fairly average experience. I was able to open my account quickly and have had no issues so far.The reason I came to write this review is the banker who assisted me, Arthur. It’s because of him that, instead of an unremarkable experience, I had a fantastic one.He was incredibly friendly and welcoming, helpful and knowledgeable and turned the potentially dull business of banking into a thoroughly enjoyable experience.It’s people like Arthur that make all the difference when it comes to the customer experience. Without his cheerful attitude and competent assistance, there would have been nothing especially remarkable about my visit. I would have simply visited a bank and made a transaction.I truly hope that Arthur is recognized for his merits and rewarded in every possible way.
