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February 2024 by bradleeregister
I’ve banked here for many years. They did go through some transitions during and after COVID but overall it’s a good branch with friendly employees.
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February 2024 by Brianna Drones
This is one of the most friendly banks & always helpful! Nelly will make your day, gorgeous lady with a helping patient spirit !
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October 2023 by Jess Davis
This location is now under new management. The new branch manager Nellie is super helpful and kind. This location will now probably be my go-to location even though there’s a bank slightly closer to home.
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August 2023 by Travis Berlin
The ATM often does not have cash available
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March 2023 by Edgar Richards
Bank open at 9am stayed on the DT for 15 min pressing the call button, I can see people walking by they didn’t bother to tell me to wait a minute or to ask me to come inside. Worst bank ever, worst than first convenience bank
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February 2023 by claudia coracini
Waiting on the drive thru to make a deposit for 45 minutes. Only 2 cars ahead of me the whole time...?
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September 2022 by James Reynolds
I had an banker appointment this morning, and arrived a few minutes early and was greeted by Ms Esperanza Carter. Told her why I was there and she immediately took me to her desk. And in about 20 minutes had completed my request. She was very professional and friendly. Bravo - GREAT Customer Service.
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June 2022 by Rebecca Overath
Customer service is terrible. Hours are short and you have to have an appointment to speak to anyone. Hope you don't have a 9 to 5 job, because you will never have access to your own money.
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February 2022 by True Love
Never heard of a bank trying to not get your business. This woman said they have no employees on duty. That they are understaffed because of COVID and that she just returned from having covid and that the customers are coming in coughing and with fevers constantly.
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February 2022 by Kevin Durant
Outdated.Place was like walking into a bank in the 80s cold gloomy frowns on employees facesKids laying on floor from customers in long line. I needed a banker to open a business account and was turned away by a woman in glasses that said we are too busy to take care of you . I offered to go across the street to CHASE and she said okay bye
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November 2021 by Christie Rodriguez
Awful customer service. One teller available and rude. Long wait without anyone even in front of me.
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October 2021 by LaTonna “Ms. Tee” Roberson
Terrible customer service. I have been waiting an hour to speak to someone about unauthorized transactions. My money will be gone waiting on these people. The app has no way to get help with fraud. This banks use to be great but one person working is not acceptable.
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August 2021 by JosephTM
Terribly long lines all the time. ATM never works. DO NOT COME HERE, unless you like wasting your time.
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July 2021 by Elisa Adcock
Horrible customer service. Always insanely long lines. ATM is always out of service.
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June 2021 by Austin
Good luck getting anything done punctually at this location.
