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February 2024 by Nouk Lao
Feel sorry for those people go here. Bad service as always.
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November 2023 by Lucia M
Me and my mom love coming here great customer service especially by yesenia she is the best and always explains everything patiently and nicely , it helps alot that she speaks spanish too thank u so much shes our favorite , she needs a raise !!
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October 2023 by Bryson Landers
Left me on hold for an hour, at least give me some AC/DC to listen to, also sent my customer to Oklahoma City with an unsigned Cashiers Check and told him he had to drive all the way back to Dallas to get it signed. Customer service is horrible these days.
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September 2023 by Enliven You Aesthetics & Wellness
Silvia is very professional and attentive, she goes above and beyond to make sure that your concerns are resolved. I would highly recommend her with opening New Business accounts and saving accounts. Go check her out.
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September 2023 by nagualchris2
They just stop keeping moneybin their ATMs. And when you go in, wait in line to ask why , they just say "we don't service them". But you sold me this account claiming I had ATMs all over town where I can GET MY MONEY whenever I need it! But they just stop servicing them to try and get rid of cash. This bank is a bunc of criminals
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August 2023 by mayra escamilla
Wells Fargo never answers their phone!! So annoying! Super bad customer service.
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May 2023 by Don Dinnerville
6 people in line. All but one window closed and no one at that window for a few minutes. Two tellers at their windows, but working on something other than the customers waiting in line. Won't be back to this location.
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April 2023 by Elizabeth Gamsin
Worst experience I’ve ever had at a bank. Took an hour to speak with a teller while multiple women were standing around in the back doing nothing.
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March 2023 by samcan
Carmen was very helpful, professional, and knowledgeable. She made banking easy.
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December 2022 by Ulysses Rosas
Don't know why the are close on Saturday now, this was the closest bank to me, and now the next one gets ridiculously busy on Saturday's with crazy lines, will be changing to a different bank that can at least open on Saturday
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December 2022 by Krissy E
If there was a space to put no stars then that’s exactly what this location needs. Very rude customer service, disrespectful to the clients, and the bankers are complete useless. I have been with the bank for 2 years and got questioning for 5 minutes and the withdrawal amount that I was getting had to be approved through several employees. There was no explanation to what was happening with the transaction! Never again !
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December 2022 by Mulu Meng
So bad customer service. We were in a line waiting for so long and they ignored all of us and they are serving those waiting outside the ATM machine. How can I wait 30 minutes to get a cash while those outside don't wait even 3 minutes?
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November 2022 by 7amod h
Have to wait in a line for over 40 minutes I got tired from waiting so I left they only have one girl to help all the customer
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October 2022 by Lee Ann Bradford
Didn't know you needed an appt for in person services Iike wires etc. 1 of the bankers walked me through the process on my phone so I didn't have to wait!Banker was a doll.
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October 2022 by Harriet S
I've been with Wells Fargo for many yrs & I have nothing but great things to say, customer service is great & protection setup works well including assistance when needed.
