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June 2025 by Radhika Goyanka
Not a good experience. Started off well but they didn’t assist with the only thing I went there for, the new checking offer, waited for months, and when I contacted Wells Fargo, they say it was never applied. Went to the branch but they want me to wait for more than an hour or send me another branch. To fix their own mistake why do I need to be going through all this
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February 2025 by Nina Natalia
Best branch around! Cole is incredible! He helps me every time. He’s so friendly yet so professional. I came in with my 4 month old and he took care of all my financial paperwork in a timely manner. Also, I use the Express Sent Service every month and it’s the most efficient and convenient to send money internationally. I cannot recommend enough this Wells Fargo bank. Thank you!!! 🙏🏼🥰 Very happy customer for the past 10 years!
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January 2025 by sew eko?
Difficult to call it a bank branch poor service, bad smell to stay inside, and staffs are not willingness to serve or help you.
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June 2024 by Marcus Washington
Why is my money been held hostage for the 3rd time by Wells Fargo? I was told by several people not to open up an account with them, but foolishly decided otherwise. Do yourself, your mama and your peace a favor and utilize better options!
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May 2024 by Caroline Batson
If I could give zero stars I would. Today, I was accused of stealing at this store, and they humiliated me in front of the entire store while I kept trying to explain and offered to provide documentation of a POA and they wouldn’t hear it. I tried to deescalate by saying I could provide information or to take the check back and they wouldn’t. Instead, two tellers and the branch manager Casey proceeded to humiliate me in front of the entire store essentially accusing me of committing fraud. Corporate even stated this handling was not of protocol, and now I’m considering a lawsuit. Do not come here
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April 2024 by M T
Tried to open an account here. I was told we could wait, but had no idea how long it would be.
Decided to go to a different bank.
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February 2024 by Patrick Connell
Cole was top tier with his customer service and helped me effortlessly over the phone, thanks!
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October 2023 by Lem W.
After having been defrauded and stuck with the bill by Wells Fargo, I will never recommend this poor excuse for a financial institution. Insured FDIC my foot.
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October 2023 by Sam Bullard
I have been to this ATM machine twice in the last 3 months, and both times it was out of order. One of those times I waited at the drive through window until I got tired of waiting for a person to come help, finally just drove off. This last time the drive through was also closed and the line inside was about 10 people long. Why have a bank if you don't offer bank services? I had to drive to the Chase Bank ATM where they charge me for my money and WF will charge me as well, bc that is fair right? What a disgrace. I should just move all my money out of WF if they are not going to keep their shops in line.
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October 2023 by Shundra Shelton
I went into the store on 6535 skillman st in Dallas tx and had the worse experience. I came in just to cash a check .. that simple and the girl behind the counter Aljandra or however u spell it couldn’t even do that. She ran my check into the machine 4 or 5 times because she kelp messing up something in the computer. And had the nerves to tell me she can’t cash my check now and I’m like how u just gave me $200 and u told me the rest u was suppose to get it deposited into my acct the next day. I said fine then she turn around and did something on the computer and stated now it won’t let me deposit the rest of your check until Oct 6 like how tf and she wanna say it was an issue no!! There is no issue u didn’t know what u was doing and now I can’t cash my check at my own bank ??♀️?or deposit my check and have to return the $200 she just gave me
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August 2023 by Tom Crabb
Very slow service.
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May 2023 by T Anderson
Shared my concerns with management. Response from this issue I'm still waiting. Being turned away from cashing 2500 check at 3:00 on Friday got to be kidding me. Writing to comptroller next .don't go there
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May 2023 by ahmed albayati
Very nice people and helpful, thank you for fast service ⭐️?
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March 2023 by CsmoothBoxing Channel
Was visiting this location on 3/22/23 ...3 tellers on the clock were checking out at one window Manger on duty advise they were all here for support of one teller she was very short very poor customer service second wells fargo with these issues we are a small business and do business regularly regu
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September 2022 by Antonio M.
Useless. People working do not want to work. We have over a $1,000,000 in accounts at this bank and these people can't take a second to do their job. International bank transfer cannot be done online hence we need a banker. Banker is clearly free says she's busy proceeds to be on her phone. Bank teller apologized and that was it. Went to another branch and they sent me to this one since the other branch has no banker that can do this. Ridiculous.