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October 2024 by Erika Horton
I love this local hidden gem. One of my favorite neighborhood/local places to support. It is not hard to find but you won't just pass it. This is a great place for gifts. I buy here for those people who have everything, and they always comment (even years later) how much they love their WRSG products. I love all of the products I have for myself.
It can be a bit overwhelming because there are SOOO many options, but it is easy to navigate the store and learn the layout almost immediately.
This is not a place to find a bargain, but the items are fairly priced
I deducted a star because of the customer service. I appreciate that they don't rush you or constantly ask to help you. On a good day, I would say their staff is aloof. I have had two staff members be pleasant and engaging over the years I have shopped here.
However, my last visit on the morning of 10/5 I had an experience I would classify as "rude and off putting". I made a trip specifically to WRSG for a gift, my usual reason, and when I picked three items I asked the sales person if the 3 items I picked would be enough for a gift box or if I should add a 4th. Product sizes of the items vary. I thought it was a simple questionHer response was, "Gift boxes cost $3". Umm, not an answer to my question. I told her that was fine, then she walked away. No one else was working, so I couldn't ask anyone else. No one else in the store either. So it wasn't like she was too busy to answer my questions. Just seemed not interested in helping me.
When I did checkout, while she was ringing up the items, I told her I wanted the birthday packaging (a sticker and ribbon) that they have displayed. I paid, and then she started building the gift box. I reminded her I wanted the birthday packaging again... she said, "Ribbon is $1". She saw I have a frequent customer account, I didn't balk at almost $40 for 3 items. Why the hell does she keep telling me the prices at random times. I already said that before she finished my sale. Now she has to ring me up for $1.09 for the ribbon separately when I asked for before, and she already had the birthday stickers out, so she heard me. It seemed personal, and 2 weeks later, it's a head scratcher. This had to be the worst customer experience I have had there. If she was uncomfortable selling items to me, she should have another person working. In the past, the salespeople have either been pleasant at the transaction or mildly helpful with my questions. Nothing awful or I wouldn't stop there, FOR YEARS. I pass on their BRANDED items to my closest friends. But, that last experience was not good at all. It will make me rethink my next purchase with WRSG.
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August 2024 by Alicia Velazquez
Nice place for soaps and candles. Smells soooo good ?
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February 2024 by AM
Wonderful store for personal grooming and home fragrance items. The "make your own gift" set is perfect for occasions when you need a small gift that people will love - under $20! Their lip balms are fantastic. Plus - the customer service here is wonderful! Cautionary note - if you have fragrance allergies, this store can be overwhelming with scents. Plenty of parking just outside the door.
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February 2024 by Robert Hall
Great soap and candles at good prices. All local
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December 2023 by Leah Josey
If you want to support local small business, this is a great place to buy gifts for any occasion! The reed diffuser is something anyone would love. Makes an excellent hostess gift for holiday parties!
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April 2023 by AnimCraft
I absolutely love this store, as an exchange student, I came in Dallas last year and spent 1 year here. As a souvenir. I got myself a Dallas candle and qi’m so glad I did ! It smells so good and it’s a great way to remember the city ! The prices are really affordable too !
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April 2023 by Devin Alsobrook
Great place for a quick gift or regular toiletries for yourself
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April 2023 by Veda
I absolutely love this store, as an exchange student, I came in Dallas last year and spent 1 year here. As a souvenir. I got myself a Dallas candle and qi’m so glad I did ! It smells so good and it’s a great way to remember the city ! The prices are really affordable too !
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February 2023 by Joshua Curry
The things I've smelled here can never be forgotten. My nose thanks me and my beard hugs me. Great products
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December 2022 by C Kanu
What a fabulous shop! I purchased the “power up” shower spray, lavender linen spray and a neighbourhood candle as a gift. All were excellent. Highly recommend
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November 2022 by Lynne Darden
I absolutely love the candles here. Great service too. I will always patronize my own neighborhood in Lake Highlands.
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October 2022 by Breanna B.
First time visit last month turned me into an extreme fan. My daughter has very, very sensitive skin, so much so that we can't even wear lotions or use detergents outside of a very specific allergen friendly brand. I was impressed that we were able to purchase many soaps for her and our family during our visit! Candles, loofahs, soap holders, bath gels, and so much more. I am genuinely happy I decided to find a local shop with so many goodies.
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September 2022 by joshua coats
The best place for soaps, candles, lotions, anything that smells good/ hygiene products. I love this place. They also have those cute plants whose roots are wrapped up in soil and moss. A great place to buy a gift or create your own gift basket. A true local treasure.
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May 2022 by Nancy Albright
I love the moisturizer because I have extremely dry skin.
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April 2022 by Rachel Filbin
This store is so much fun. It was my first time in and I will be back. They had a lot of great variety. The guy there really knew his stuff too. Definitely worth checking out.
