-
December 2023 by Trevor Burns
Cannot give enough commendations to Tom and the staff at Wicks Pro Shop.I came to the pro shop with suspected fitting issues for my previously drilled balls from other pro shops; my thumb would sometimes not clear, in which the hole was made bigger, and then the nerve in my thumb pinched, which effectively made my hand numb. Upon reading comments online, it seemed like it was technique issues, but I had suspicion it was fit (of course, always technique to be improved).Tom took plenty of time taking detailed measurements on my hand, from strength tests, finger/hand flexibility, span and much more than to list... to ensure that the new ball I was to have drilled would be the best fit for me. It was awesome. He explained in every step of the process the probable cause to what was happening, and what his plans were in adjustments for my new ball. He made sure every one of my questions were answered.I tried the new ball the next day and all of my previous issues were gone. The ball was comfortable and easier to control. No more thumb issues! They allowed me to bowl in the ITRC, a cool experience and huge plus. Tom also captured my PAP.I have two additional balls to be re-fit with Tom, and I plan on being back there again soon to expand my collection (he is also incredibly knowledgeable about bag combinations/ball choices).Thank you Tom and staff for a great, fun experience. It was a pleasure.
-
November 2023 by Jason Fuqua
This is an awesome pro shop! They are owner operators and spend as much time as needed to answer all your questions as they thoroughly measure you for your new ball. I have purchased 4 balls from them in the last week and my family loves the way they fit their hands. These guys rock! Thank you for taking such great care of my families bowling needs. (wants lol)
-
September 2023 by Marion
Bought a bowling ball and had it drilled.The ball feels great on my hand and rolls up very well.
-
August 2023 by David Wiese
Great large pro shop with more staff than the usual shops. They are very capable and helpful with all the needs you may have. I only went in to have new finger inserts, and they recommended resurfacing my ball and explained why. It made a huge difference and I am very pleased they made the suggestion.
-
August 2023 by Kelsey Deavers
Great Service!!!!Was referred to Wicks by a friend, because of finger pain I've had for several months after getting a new ball. (drilled somewhere else)Tom spent a lot of time measuring my hand and found that each of my balls was drilled a little bit differently. Had Tom drill a new ball for me with the new specs. Finger pain started getting better within a few weeks. Used my old ball during practice and the pain returned almost instantly. The new ball Tom drilled is the best fit I have ever had.
-
April 2023 by Jason Shuffield
Have used Tom since the late 90s. Best in the biz. Thanks for always delivering quality work and service.
-
August 2022 by T.J. ResCom
They were super busy when I came in. There was a college tournament being held there. But that did not phase them one bit. I was greeted and taken care of in a very timely manner. The owners and all there were very knowledgable on all aspects of the equipment needed and how it works for the game. I was just there to get an ajustment made to my ball and ended up getting some inserts replaced also. Very reasonable pricing, and convenient. From what I experienced and observed while there, this will be the place I go for service, advise, and to replace my ball when needed.
-
July 2022 by Walter Beville
I had a old Brunswick LT48 that was my favorite ball 40 years ago. Wanted to plug it and drill a new pattern. I talked to several people about drilling it and nobody wanted to due to its age and being a rubber. Kept looking and was told by a fellow bowler about Wicks. I called the shop and spoke to Angela and set up a time to bring it in so Tom her husband could look at it. Took it in and Tom was awesome!! No pressure and after inspecting the ball he said no problem in plugging and drilling it. Left it 3 days and they called to tell me it was ready to drill. Went in and Tom did a great job fitting my new pattern and did a absolutely awesome job drilling it. Refitted and he tweaked it a little, best fit I have ever had!! I would absolutely recommend Tom, Angela and their staff to all my fellow bowlers. Best service I have ever had in 60 years of bowling!!Walt Beville
-
April 2022 by Nathan F.
By far the best service and overall experience. Angela & Tom are extremely knowledgeable and helpful. Im new to bowling and have started to get into some tournaments and the pros at Wicks have made it such a pleasant experience that i wish they were closer to home in Frisco. Wicks is the only place i will ever go for servicing & fittings
-
March 2022 by Charles Zimmerman
The friendly service you would expect from a bowling family member or group. Good variety of equipment from balls, bags and shoes to the little nice to haves for bowling. For wholes drilled in my new ball. They work with you until the for feels right for you. Seems to me, like they're satisfied when you are. Not when they get tired of you ?. I will continue to shop this location.
-
November 2021 by Daniel Noble
They live up to their precious reviews. not pushy, very helpful and knowledgeable. if you are on the fence about a bowling ball they will ask you some questions about your bowling style and give you the choices the have that will fit your style.
-
November 2021 by Lillian Hill
My kind of place to be. Wicks Pro Shop is #1.
-
October 2021 by Lefty SayWhen
They were super busy when I came in. There was a college tournament being held there. But that did not phase them one bit. I was greeted and taken care of in a very timely manner. The owners and all there were very knowledgable on all aspects of the equipment needed and how it works for the game. I was just there to get an ajustment made to my ball and ended up getting some inserts replaced also. Very reasonable pricing, and convenient. From what I experienced and observed while there, this will be the place I go for service, advise, and to replace my ball when needed.
-
October 2021 by Kevan Johnson
What an amazing pro shop! I've been bowling so much better since they worked on my balls.
-
September 2021 by Joyce Roberts
Wicks is the only place my husband and I use for our bowling equipment. They are the absolute best in the business! I had an issue with a ball a couple of years ago, Phil repaired it and even delivered it to me in Denton. When we want anything new, we can call and they will get it for us. Tom and Angela are super sweet, godly people!
