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February 2024 by Reinwitgsus 4.
In search of new cowboy boots, Wild Bills exceeded my expectations. Their range, from custom high-end boots to budget-friendly options, impressed me. What truly made the difference was the outstanding customer service. John and Bruce were incredibly knowledgeable, assisting me in selecting an excellent pair of handmade boots. Highly recommend this place for anyone looking for a good pair of boots!
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February 2024 by Jennifer B.
Small location located in Deep Ellum, The location is small and I didn't like the fact you have to pay for parking at one of the meters because they don't have their own parking lot. To me their women's section and selection was really small compared to the men's selection and section. The guy that helped me was sweet, but because I have a wide calf I could never find anything which was disappointing since I called before going and explained that I had wide calf's and inquired if they had boots that fit and was told yes. I was also disappointed that they didn't offered any sort of boot stretching service. I feel like the quality of the boots were good. They were either sparkly or very plain no inbetween
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November 2023 by Brett K.
Terrible store, Terrible service. We arrived five minutes early and the owner refused to let us in and had us standing outside in the cold. Walk past this one. Plenty of good Western stores in Dallas, this is not one of them.
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November 2023 by Nicole E.
So many offerings here, makes sense. Stopped by the Wild Bill's to check out their cowboy boots and hat offerings instead. So many Sparkly boots abound. Traditional boots as well. Tasseled kickers too. Cowboy nut crackers for your holiday decorations as well.
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October 2023 by Autumn Waters
We visited Wild Bill's for the first time and loved it. The selection of boots is great! They have cute jewelry and purses, also.
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October 2023 by jonathan morse
I went to Texas for the first time, for a wedding. I figured a cowboy hat would make a great souvenir. This is the place to go for a cowboy hat. Great selection. The guy was super knowledgeable and helpful. He helped my brother and I pick out some great hats, and he customized them to fit the shape of our heads.
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October 2023 by John Lennon
Great selection of boots for good prices. The staff was very friendly and helpful. Went to buy a pair of boots for my aunt as a birthday gift, she loved them!
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October 2023 by B Sln
Excellent place. Great merchandise, quality. Excellent customer service. Will definitely visit every time I'm in Dallas. Thank you so much! Love my cowboy hat authentic!
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October 2023 by Brittany M.
Visited this store because my boyfriend wanted a cowboy hat and it was truly western in here. Smelled like real leather as soon as you walked it. The entire staff was extremely friendly and helpful. The guy running the store has been in the business for so long that he could look at your head and know exactly what size hat you wear. We were very impressed! He helped us find great starter cowboy hats that'll last long and were affordable priced. I'd definitely recommend coming here to get personally fitted for hats. They had a great selection of belts and boots if you are looking for those as well.
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September 2023 by Carrie Wolford
Located in the trendy Historical West End. I was in the area for breakfast. I waited at a nearby park just for this store to open (10:30am) so I could check it out. So glad I waited. The employees each greeted me and asked if I needed help with anything but not in a pushy way, they were just polite. The hats, boots and leather goods looked high quality. This is a perfect shop to pick up souvenirs in my opinion. They had high quality, higher priced options, smaller, mid-priced options, as well as some little key chains, tshirts and stuffed animals etc. the shop was beautiful and in a great location on Market St.My husband wanted to go back to purchase a pair of cowboy boots. I’m glad we found this store. The clerk was very knowledgeable and helpful with our boot purchase.
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September 2023 by Reddy Reviews
First visit to Texas and definitely wanted to visit a store like this one. Got some great boots for my daughter and this store is filled with everything you expect from a western store. The staff are very helpful and the prices are reasonable.
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August 2023 by Jasmine Q.
If I could give a negative star review I would I felt completely uncomfortable walking through that store. Me and my significant other decided to roam this store since today was our last day in Dallas Texas and it was across the street from the restaurant we were eating at. The moment we walked in we felt uncomfortable, everyone stared at us as if we didn't belong because of the color of our skin. Then the manager or coworker of the store came up to us and said "Umm can I help you guys" he said this as if he was confused on why we were even in the store. We politely told him that we were just looking thats all. Not even 15 mins later when I was looking at the purses the same man came up to us and said the same thing however, this time he really looked dumbfounded that two African American were in the store. It was clear he just wanted to rush us to get out of the store. Sadly, after the horrible experience me and my significant other were so upset we couldn't even continue to look around the store because we felt so uncomfortable. Then to top it all off that same man was near the front of the store staring us down and whispering to a female employee. It was obvious that they were talking about us because they didn't even break eye contact with us until we stepped out of that horrible store. If the owner is reading this maybe next time you should teach yourself and employees not to racially profile a person base on their skin color. Just because we're African American doesn't mean that we can't enjoy western wear also. Maybe y'all should learn some true manners and customer service.
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August 2023 by Kenneth Pittman
The best experience I have ever had. I’m from Ohio. I been wanting to buy a good and real cowboy hat for over 30 years. I finally in a place in my life I’m able to purchase a stetson hat. I found the style and look I wanted, but couldn’t find that perfect fit. I was going to settle for my #2 choice. Bill worked and searched for the right size hat so I didn’t have to settle. Thanks you Bill for your professionalism and hard work to ensure I got exactly what I wanted and didn’t have to just settle. The price was good and the service excellent!!!!!!
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August 2023 by Talitha H.
I bought a $30 pair of earrings, expecring them to be good quality but they're not. The metal they used is cheap. The silver color easily turned to copper and my ears broke out. I would Advise everyone to just go to Walmart for the same quality but higher quantities and 20$ cheaper. Never again am I coming here for jewelry. They ripped me off.
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August 2023 by L Z.
Extremely attentive, owner and staff. They are very knowledgeable about cowboy hats, boots, and related attire. I would recommend the shop to anybody visiting Dallas.
