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December 2023 by Shannah H.
We took Glory Be here for a basic bath. They do great work! Glory is not a fan of blow drying, but the groomers here have a drying "room" which means she gets nice and dry without the stress and noise of a traditional blow dryer. There are lots of fun treats and dog toys here as well - my husband was very tempted while he was waiting to pick up his favorite girl.Note: This location is actually in North Dallas, but is considered the Plano store. Strangely, the store in Plano (south of 121) is considered Frisco. Go figure.
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November 2023 by SIR CHILLY
Went here to have my dog personaly wash groomed, and found out there that they assemably line dogs, wash them put in a cage wet, dry with a big blower, then cut and groom, doing several dog at a time, very scary for the dog, and for a personal grooming price, they told me they are not able to find groomers, but if you want a private groomer from start to finish, it would a $30, charge extra over the $65 dollar reg price for a 7 pound dog, SORRY I WOULD AVOID THIS BAKERY FOR GROOMING, baked goods are good, but pricy.
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November 2023 by Elizabeth Rodgers
Currently visiting family and realized I ran out of situational anxiety meds for my dog. When I googled cbd dog treats Dallas, they were the first review. Unfortunately, they were out of stock, but they had so many amazing products and treats! I absolutely would be a regular if I lived in the area for the customer service experience alone!
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October 2023 by Holly Suber
This spot is top notch ⭐️⭐️ !!! I’ve been bringing my puppy Maxi here for awhile and they are more than amazing. They truly make you pets grooming experience smooth. I took my little guy to a couple places before and when I got him back . He was all shook up and nicked up .. I decided that I wanted Maxi to have rainbow mohawk because he’s such a little Ham !!! I didn’t think that I could find anyone to do it. So I talked to Maxi’s Groomer Haley Who is ? ✨!!! asked her if she could style this for me . All I can say is she definitely UNDERSTOOD THE ASSIGNMENT!! She not only cut Maxi the ? mohawk she colored it ??as … this is definitely the place to bring your ? or ?… Maxi and me simply ❤️ Woof Gang Pup Bakery and Grooming
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August 2023 by Y F
Love this place, been coming for the past 6 years and I’ll never stop seeing Jeanene! My baby is always super soft after her grooming appointments as well.
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June 2023 by Stefanie Auter
Brandy has been grooming my dog for years and we absolutely love her! We still return here after moving away because she’s just that great.
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June 2023 by Ché Closet B.
My 2 year old Maltipoo has come to woof gang since she was able to get groom ! I love this place and particular location because it's great. I was nervous to leave my baby there at first but the groomer Haleigh was so nice I immediately felt comfortable handing my scared dog over .. I take her to same person for each appointment so that way she's use to a particular person . im always please with how great of job she does and how nice my baby looks after. Im always recommending this location to my friends with pet. I haven't had any concerns and complaints after her grooming so far .. definitely worth the money and the hair cut last a long time. last but not least the store is decorated so cute !!!! :))
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May 2023 by Jamie S.
I brought my little Chihuahuas to WGB a week ago and they were SO happy when they came home! They had so much fun hanging out with Brandy and getting spoiled Thank you for taking care of my babies! Can't wait to come back
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May 2023 by Mark B.
Now, I know why these two people act they way they do. I find your reply to my review appalling and untrue. Your tone seems a bit self-righteous as if you deserve business from the clients who have chosen to give you business. If you have truthful witnesses, they'd validate what I've said. Priscilla was out of line with me and she got put in her place. She didn't like it and hung up. You don't hang up on customers. Bottom line. Next, she corrected me? Excuse me...I didn't need a correction. Your system emailed me for 11am. In all my years of going to Wolf Gang nobody has ever said bring X in at 10am and Y in at 11am. It's been your appointment is at this time for your two dogs. (This is the self righteous attitude I'm referring to ... it's contagious at Wolf Gang apparently.)Then you say, "Poor Priscilla?" Give me a break. I've never been rude to your people in the past or 4 times since you've been the owner since 2020. Total BS. And you let it pass?? That's some funny crap and total lies. This part really pisses me off. Not only is it a lie, you would have heard from me if I was mad after one time - much less four times. Y'all letting it pass and being a mistake to do that. Lmao ! Let's look at my receipts - generous tips and returning back. Does that sound like someone who is upset with your business? Hardly. There has been 1 situation as I mentioned AND you guys were in the wrong ... but again, I was not rude just stern when your manager wanted to act as if nothing could be done.The reality is that people will leave your business because of your team. They're not trained - read the reviews on Yelp and Google. Shocking to see how many mention the front staff. They lash out at people when they're corrected. Maybe it'd help if you as the owner were involved in your TX business versus being in Florida and out of the country so much. You bought it 2020 and probably was a great investment right before Covid - but this team you have in the front need an attitude adjustment. I'd venture to guess you don't know half of what is happening here. I know you don't. As far as me having 4 complaints against me and being marked with your franchise. This is just laughable. Unless you or your lying team made some modifications and transposed some records, this is a lie. Your "manager" - totally laughable that she could be called that - didn't call me after things calmed down. She didn't even ask my side, she jumped to conclusions. As if I want to do business with fools. I will however contact the franchise and discuss this entire situation and your misrepresentation of the facts. Let's face it, you have a incompetent couple of people working for you that are failing your customers. They'll run good customers away. I left on my own as I refuse to do business with establishments like yours. While I've been a great customer for years (way before you were in the picture), I've taken my business elsewhere. I'll be sure to let others know where one of the former groomers of Wolf Gang Plano has gone as her business is booming - that's because she knows how to run a business.New...(Nice try to add some notes to your initial rebuttal to my post - new update 3/29) - How funny is that ... Neither of my dogs are aggressive - more lies - blacklisted and making up BS - lmao - yet I've been going back even this year - you make so sense - plain ignorant - I've got receipts and pics of your groomers holding my pets - my dog doesn't need a mussel - sounds like someone is putting fake notes in the system about me and my pets -And you must think you are the elite grooming place in north dallas and Plano to be so arrogant to your customers. Let's be clear, I never wanted to return to your crappy business after the latest incident - I don't do business with people like you or those you have on your team. However, I'm not going to sit back and allow you to lie about my last exp
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April 2023 by Alejandro De La Luna
My experience was great the first two visits I went for my dog but my third experience was horrible. The staff are quite rude and unprofessional. Also some of the most entitled workers I ever met.
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April 2023 by Andrea Cooper
The groomer told me that my dog caused all of this red irritation himself in the kennel. It looks more like the blade was on too short of a setting. I can understand that mistakes happen but what I can’t understand is feeling like I was lied to. I’m very disappointed and shocked. No discount or apology was offered. I will not be returning.
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November 2022 by Erin S.
The first and second visit were great and they cut her exactly how I asked and I was so pleased. This third visit they completly shaved her beard off when she is always cut like a Schnauzer due to her hair texture. I specifically said NOT to cut her beard. I don't cut it becuse it takes so long to grow back and she looks like a terrier. I am extremely upset her beard is gone and she was not cut no where like my instructions and will now have to wait months for it to grow back. Last visit.
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November 2022 by Alyssa H
Woof Gang Bakery & Grooming is by far the best! If I could give 6 stars I would! So organized, fun, professional, talented, loving, caring, and holds the cleanest environment! I truly appreciate how they groom my Schnauzer. It is SO DIFFICULT TO FIND a great Schnauzer groomer and they go above and beyond to make sure your pup looks good! Their scheduling is excellent and you can get your dog within a decent time frame! Great location! Friendly staff! My dog never leaves stressed and always willing to go right in! Thanks so much for your amazing skills and kindness! I highly recommend!!
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November 2022 by Glen Townsend
I have had my dogs groomed there for a couple of years now. They do a great job and my dogs LOVE their treats!
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October 2022 by Mp H.
Hours online say 9-6pm, hours on the door say 9-6pm. So why were they closed on a non holiday at 5:15pm today? This is why Amazon and chewy are running small businesses into the ground. Staying open for your posted hours is the bare minimum if you want a chance at survival.