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March 2024 by Fred W.
Lousy service no loan cars for warranty work Hard to get in touch with. Hard to schedule work Couldn't get much worse
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March 2024 by Mitch
I would not take my vehicle there for service, and I certainly will not ever take my vehicle there again. On two separate occasions, I felt that I was not treated correctly or fairly. Then, when I confronted both the service rep and later the service manager about the issues, I did not feel that Young took responsibility or accountability for what occurred.
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March 2024 by Bryan B.
Unfortunately, there is nothing good I can say about the service provided at Young Chevrolet. My car has been with them for just under 3 months for repairs with no resolution in sight. Reworks, lack of communication, and completely dropping the ball are the primary causes of the delays and my frustration. This is the worst experience I've had with car repairs, ever. I cannot caution people enough; if you want a communicative dealership, who will actually complete the job in a reasonably timely manner, this is NOT the place.
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March 2024 by Kody Hastings
Great job Young Chevrolet Service Dept.! Am beyond satisfied! Thank you so much!
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March 2024 by Lizbeth De La Rosa
Fast and easy oil change
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March 2024 by Keith Washington
It was a great experience
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March 2024 by Kimberly Natividad
I have been to three different Chevy service dealerships around the Metro I normally tend to go to the one in Grand Prairie just because they never let me down but I wanted somewhere closer to home. After going to the one in Richardson going to another service team had me a little sketchy. This service department exceeded my expectations, I wish I remembered the name of the lady who first checked me in 2/24 early morning the experience started from there she was exceptional. I say she was because she had a smile she was quick and thorough. While waiting she came out and informed me of what was found in the check gave me some insight on how to proceed and what was needed on my end for them to help me from their end. I have no complaints but these guys mostly the lady who is the face in the morning deserve to be bragged on GREAT JOB guys no wonder you are ranked #2 cheers to making #1 soon!!!
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March 2024 by Irma Gonzales
Service tech greeted me professionally & was very helpful. Battery was replaced within an hour & they ever gave my truck a quick wash.
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March 2024 by Ray FARMER
Only thing I don’t like is I tell them I here for a oil change only I don’t need anything else and half way Thur they come to u and tell u allThe stuff that u Need done again. After I told them some of the stuff was already done That and everytime I go the price gets higher and higher. I believe I will be going else where next time it’s getting to expensive shouldn’t be over 100 bucks for a oil change
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March 2024 by Fred Wallace
Long wait for an oil change even with an appointment. Leak discovered near the pinion and no response to my attempts to get an appointment to get fixed. Also need a loaner for the warranty work
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March 2024 by Claude Husband
They very friendly
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March 2024 by Diamond Out The Rough
Great customer service!! Matthew Doden in the service department is awesome!
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March 2024 by Albert Warren
Everything went well except you sent me a message saying time for a oil change 79.00 but when I get there the charge was 109.95.
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March 2024 by Noble Harris
Great service
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March 2024 by Dani ki
Everyone was so nice! Our sales rep, Mike was amazing. He did a great job explaining the vehicle and showing me its amazing features! The finance manager was super helpful and very knowledgeable, she made the entire process smooth. Thank you guys for everything ?