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December 2023 by Brian W.
Juan is the Best great and very good at customer service neat and tidy car wash all the guys are good and hard workers
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November 2023 by Cynthia Lule
This place use to be a lot better. They don’t spray your car down initially like they use to.. which makes a difference for the wash. I’ve also noticed that there are several vacuums that don’t work. Please get these things repaired!
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November 2023 by Sydney Hobbs
I requested to cancel my membership on October 4th and received a response that the were still working on it on October 18th. Now I’m going to be charged another month because of this company’s incompetence. The customer service at the locations have become awful since Zips bought this company. It doesn’t matter which location you go to. The employees are either rude or just not trained. My car and windshield were also scratched after going through the car wash. I will specifically tell people to never use any of these locations. It’s a waste of money and time. This car wash now creates issues for cars instead of helping maintain them.
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October 2023 by Alfonso Jones
This is one of the worst car washes I’ve ever been too. I am new to the whole car washing thing and didn’t know how to use the machine in the front. I waited for about 5 minutes for an employee to come help me and no one ever came. I was planning on buying a membership as I live nearby but was so disappointed in the customer service that I decided on just getting a basic plus wash. The wash was supposed to come with wheel cleaner and I can tell you I got no such thing. I will never be back to this carwash and to anyone wanting a membership I went to the Forest location and was met with much better customer service and their wash actually cleaned my wheels. It’s a further drive but the better service is worth it.
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September 2023 by Mikayla Exley
I come to this zips about everyday and seem to have issues swiping my card almost every time (user error of course). Every time that I see the bright shining smile of Tara coming around the corner to help me I know I am in good hands. I wouldn’t want to go anywhere else. Zips on northwest highway is my favorite and only car wash I plan to use!Services: Auto detailing
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September 2023 by Tara K.
My friends and family all wash here at one of the many Zips locations. The new upgraded solutions, rain repel and sealants have kept our cars looking clean and new. Different levels of pricing for monthly and singles are reasonable and the self-service vacuums, towels and cleaning spray are FREE after your wash.
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September 2023 by Wendy Wilcoxon
I joined the unlimited membership here at the beginning of the summer and I am very pleased with the experience. Since then, Zips has added upgrades to the Get It All Wash. Angelo was friendly and helpful, coming over to chat with me and explain these upgrades. There are other car washes closer to where I live but I’ll continue to come out to this location where I know I’m taken care of!
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September 2023 by Kelly Braganza
This place is great to wash your car except the vacuum hoses are a little short. The wheels are not washed as well as I would like, does not always get everything off but the rags are helpful to wipe whatever does not come off. Rags leave streaks on windows so I am not sure what the rags are soaked in as they are not dry, they are damp rags. Rags are not always available and glass cleaner not always available but I know they can't control the amount of people that show up at one time. It gets busy. Staff are friendly and helpful.
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August 2023 by M C
Ms Tara was AMAZING today! I was having issues using my card at the gate & she came out quickly to help me get my issues resolved. The wash was really good also, didn’t scratch my car up like some of the other “touchless” washes I’ve been to before. I’m 100% happy I came here (my first visit) & will continue coming here since I’m new to the area!Service: Auto detailing
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August 2023 by Kathryn Hoo
Thank you to Adrian for the best customer service!! First month unlimited car washes for $10. Plus lots of free vacuums, zero wait time, and complimentary cloths and spray to finish wiping down your car. Love it here and will definitely be back!
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August 2023 by Gerald Pollard
Zip's Car Wash on Northwest Highway in Dallas is by far the best local car wash I've ever had the pleasure of taking my vehicles hands down! From the manager Angelo as well as the top notch, friendly, hard working, reliable, staff members, Harvey; Tara; Kam & Adrian, they always make sure I leave out of there satisfied with their service and I have everything I need to make sure my car is as clean as the day it came out of the show room floor! I always make sure when I receive compliments on the cleanliness of my car I always let people know to go to ZIP'S CAR WASH on Northwest Highway in Dallas to receive that same experience! ?
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August 2023 by Jared Parks
This was my first time going through zips and I was greeted by Nevaeh. She was friendly and helpful and walked me through what the unlimited wash membership looked like. I got the premier Wash and my car looks fantastic! It's shiny and spotless with no streaks or swirls on the finish.
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August 2023 by Ken W.
We've used this car wash many times before it was purchased by Zips. On our last visit our rear windshield wipers were ripped from the car and bent in half. Zips refused the claim saying we were lying because they had no other complaints THAT day.
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July 2023 by Waymon “Wade” Hyde
Of all the Zips Car Wash locations, this is by far the best place to go. Friendly service, amble towels and cleaners. Easy to get in and get out. Great hours. Very rarely closed (unlike other Zips locations).Service: Vacuuming
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July 2023 by Terry Gilbert
Good car wash have a monthly wash for a certain amount of money I think it's unlimited washes per month good deal if I should save myself