O'Reilly Auto Parts in Decatur, Texas, located at 1200 South FM 51, is known for its helpful service and wide selection of auto parts, tools, and accessories. Customers have praised the staff for their expertise and friendly assistance, with one employee, Kyle, noted for his quick and affordable service in replacing air and cabin filters, saving a customer significant money compared to dealership prices. The store also specializes in diagnosing vehicle issues, as experienced by a customer who received quick help from Julian G. O'Reilly Auto Parts offers various store services, including free battery testing, fluid recycling, and the Loaner Tool program for those needing tools temporarily. Customers appreciate the store's ability to provide essential parts, often finding everything needed for their repairs. However, there have been some concerns regarding smoking near the entrance, which affected a customer with children in the car. Overall, O'Reilly Auto Parts is recognized for great customer service and a commitment to helping customers get back on the road efficiently.
Best service and everything really friendly people thanks murph
July 2025
Great work ethic, for sure coming back here. They go the extra mile.
July 2025
Do not try to tell the customer they are wrong when they are telling what happened while they were the one having the problem with the battery not you.
