O'Reilly Auto Parts in Decatur, Texas, located at 1200 South FM 51, is known for its helpful service and wide selection of auto parts, tools, and accessories. Customers have praised the staff for their expertise and friendly assistance, with one employee, Kyle, noted for his quick and affordable service in replacing air and cabin filters, saving a customer significant money compared to dealership prices. The store also specializes in diagnosing vehicle issues, as experienced by a customer who received quick help from Julian G. O'Reilly Auto Parts offers various store services, including free battery testing, fluid recycling, and the Loaner Tool program for those needing tools temporarily. Customers appreciate the store's ability to provide essential parts, often finding everything needed for their repairs. However, there have been some concerns regarding smoking near the entrance, which affected a customer with children in the car. Overall, O'Reilly Auto Parts is recognized for great customer service and a commitment to helping customers get back on the road efficiently.
Amazing service when boyd tried to fake me out of being able to get my 2 year warranty replacement with a faulty battery they sold me the Decatur one helped me out amazing customer care and got me a new battery
March 2026
Peter was very knowledgeable, professional & provided genuine sales services as well as general assistance for the right assessment of my F150. GOD Bless Sir
January 2026
This store is very knowledgeable and friendly. They assisted me and went beyond to help me with my purchases. Great customer service. This has become my go to store for anything auto related. Would definitely recommend.
