O'Reilly Auto Parts in Decatur, Texas, located at 1200 South FM 51, is known for its helpful service and wide selection of auto parts, tools, and accessories. Customers have praised the staff for their expertise and friendly assistance, with one employee, Kyle, noted for his quick and affordable service in replacing air and cabin filters, saving a customer significant money compared to dealership prices. The store also specializes in diagnosing vehicle issues, as experienced by a customer who received quick help from Julian G. O'Reilly Auto Parts offers various store services, including free battery testing, fluid recycling, and the Loaner Tool program for those needing tools temporarily. Customers appreciate the store's ability to provide essential parts, often finding everything needed for their repairs. However, there have been some concerns regarding smoking near the entrance, which affected a customer with children in the car. Overall, O'Reilly Auto Parts is recognized for great customer service and a commitment to helping customers get back on the road efficiently.
After a terrible experience at autozone, I came here to replace a fuse. The man behind the counter was a genius and knew what I was talking about and got me in and out within a few minutes. No mansplaining involved. Just the part I needed. Fantastic service!
April 2026
Amazing service when boyd tried to fake me out of being able to get my 2 year warranty replacement with a faulty battery they sold me the Decatur one helped me out amazing customer care and got me a new battery
March 2026
Peter was very knowledgeable, professional & provided genuine sales services as well as general assistance for the right assessment of my F150. GOD Bless Sir
