Pack N Mail is a friendly and efficient packing and shipping center. The staff, including helpful and knowledgeable employees, provides UPS, FedEx, and Postal services, and can pack shipments for customers. The facility is very clean and well-maintained. Customers appreciate the quick and kind service, especially during busy times, and the staff's patience and helpfulness. The store offers 24-hour access mailboxes, Notary services, faxing, copying, and document shredding. It is also a convenient place to return Amazon packages, with clear instructions to select UPS Drop Point for returns. Many customers have had positive experiences, including recovery of lost packages and assistance with multiple shipments. Overall, Pack N Mail is known for being a helpful, effective, and welcoming business that makes shipping and related services easy and stress-free.
Always takes care of what our office needs! Kaitlyn & Carly are the best!
May 2024
I ship packages for the USGS/NADP every week. Decatur’s Pack & Mail employees Katie & Karli efficiently process and expedite my packages ensuring that they are logged into the FedEx system and shipped out the same day. They are competent and friendly, and a pleasure to do business with.
December 2023
Carlie was very sweet and patient with me. I had a lot of Christmas presents going out to several locations, and I was there on busy day. She was so kind and helpful!
