Pack N Mail is a friendly and efficient packing and shipping center. The staff, including helpful and knowledgeable employees, provides UPS, FedEx, and Postal services, and can pack shipments for customers. The facility is very clean and well-maintained. Customers appreciate the quick and kind service, especially during busy times, and the staff's patience and helpfulness. The store offers 24-hour access mailboxes, Notary services, faxing, copying, and document shredding. It is also a convenient place to return Amazon packages, with clear instructions to select UPS Drop Point for returns. Many customers have had positive experiences, including recovery of lost packages and assistance with multiple shipments. Overall, Pack N Mail is known for being a helpful, effective, and welcoming business that makes shipping and related services easy and stress-free.
Needed a place to print and notarize some document, was fast and easy
November 2025
Excellent customer service! Utilized notary service, email, and FedEx shipping. Customer service assistant was friendly and very helpful with all needs. Thank you!
September 2025
I am not sure what i would do without these girls at Decatur location! Coming in almost daily for a year now and not once seeing bitterness frustration and always above and beyond to help! If my kids have half the work ethic of these girls then I will be super proud, thanks ladies
