Tractor Supply Co. is a local store that offers a wide range of products for rural lifestyles, including pet supplies, livestock feed, power equipment, workwear, tools, and garden items. Customers appreciate the friendly and helpful staff, with many noting that employees demonstrate good customer service skills. The store is often described as a go-to place for various needs, and shoppers find it to have a large variety of neat and useful items. However, there have been some issues, such as problems with special orders, where customers experienced inconvenience when their pre-paid items were sold to others. Despite these frustrations, the store's responsiveness was noted positively, as customer concerns were addressed quickly through emails and calls, leading to resolution and improved ratings. While Tractor Supply is highly regarded for its selection and staff friendliness, some customers mentioned that it does not offer a daily military discount, which is common at other stores. Additionally, the store does not provide veteran or military parking upfront, a feature some other local businesses do. Overall, Tractor Supply Co. is seen as a helpful and well-stocked store that caters to the needs of the local rural community.
Friendly staff that was very helpful. We interacted with four different members and each was helpful and great customer service skills. This is my go to place in Decatur.
August 2024
Always a pleasure doing business here. Employees are always friendly and helpful. You can find some really neat stuff here from feed, clothing, tools, garden stuff, huge variety of things.
May 2024
Shani and Stephen yall rock!!! Amazing customer service. Thank you so much!!
