United States Postal Service
Post OfficesHours:
206 E Walnut St, Decatur TX 76234 Hours
About United States Postal Service
The United States Postal Service at 206 E Walnut St provides reliable and affordable mail and package delivery to residential and business addresses across the country. With over 30,000 retail locations, USPS handles a significant portion of the world’s mail, delivering to more than 157 million addresses in the U.S., territories, and military bases worldwide. Customers appreciate the friendly and helpful staff, with some reviews highlighting exceptional service from employees who go above and beyond to assist. For example, one staff member was praised for their enthusiasm and professionalism, making the experience more pleasant. However, there are concerns about inconsistent treatment of customers, particularly regarding delivery issues and delays. Some customers report problems with certified mail being delivered to the wrong address or taking longer than expected, especially for items sent to nearby locations. Additionally, the closing time of 4:30 PM is viewed as early, which can be inconvenient for some customers. Overall, USPS aims to provide a secure and dependable service, continuously working to improve customer experiences despite occasional delivery challenges.
Most Recent Reviews
February 2022
Awesome management and Team.
July 2025
The clerk at the Decatur Post Office was such a delight. He was so helpful and polite and enthusiastic. He made me want to come back (whereas before I was dreading it). He should be a trainer for other POs immediately.
August 2023
Mr. Webb is the real MVP and needs a raise ASAP. He went above and beyond my expectations and needs. He provided excellent customer service to me and helped me resolve an issue when he didn't have too.
More Comments(33)
Nearest USPS Stores
- Decatur, Texas
