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February 2024 by Keith Andrews
Shady listen to what they say, because when you go back in the store they contidic what they said the first time !!!!!!!!!!!!!!
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January 2024 by Angelique Lozada
DO NOT GO TO THIS STORE. I was happy at the store before all of these new employees got there. After talking to both the manager about an employee adding something on my account without me knowing they then adding something else on my account again without me knowing. Yes she did gave me a credit of what was added but couldn't stop adding things to my account. If you don't know this. YES you have to sign for something being removed or added to your account and YES the employee is to tell you the T&C on your account and YES you are supposed to read it and sign for it. If they do it for you it's against their training along with the T&C rights. I want to talk to the District manager not the store manager. I know he see this you can get my info from Jeremy L.
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January 2024 by Olga De Leon
The Gentleman that helped me was very educated knowledgeable and courteous.. Thanks AT&Tt
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January 2024 by SnAp PeW
Poor customer handling, told me different price at the beginning and was charged different prices when I went to talk back they says she doesn’t work there. Totally unacceptable l, scammer beware of this store.
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January 2024 by Rosemary Monreal
Best customer services and very positive politeness!!
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December 2023 by Kenneth James
Purchased new phone and transferred the old one to another family member. Yasmin handled the transaction efficiently and effectively. It was a very nice experience. Yasmin was very knowledgeable and professional throughout the entire transaction. We very much appreciated her assistance.
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December 2023 by Jessica Hidalgo
Yasmin was so good at assisting my husband and I..I’m so indecisive and she was patient and honest and let me take the time I needed. Her customer service was absolutely amazing ☺️ thanks for going above and beyond and staying late for us.
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December 2023 by Jose Chavez
I want to thank Yasmin and Garrick for assisting helping and being patient helping me to trouble shoot. Going above and beyond! Thank you!
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November 2023 by Carlos Enriquez
The store is in a great location for us in Laporte, yesterday I was there and I received a great attention from Yasmin Esparza, she solve all mi situation at the same time she was working with another customer meanwhile her partner was only on his phone.She did a great job and very kind, when in my last 2 visits to the store other representatives told me that my service request was not possible.
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November 2023 by Jorge Ucles
Yasmin is a great customer service advocate. Their should be more representatives like her at AT&T.
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October 2023 by S
Didn’t get the credit for switching internet and called twice about it and then I let too much time pass but I will say that Kenneth with customer service for cancelling high speed internet was a pleasure to speak with.
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September 2023 by Alicia D
Alexis’s customer service was exceptional, she kept me updated throughout the entire process! Thank you!
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August 2023 by Caitlin Anderson
Had an amazing experience! Exceptional customer service!!! Will always use that store!
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June 2023 by Wai Lam
Not much help. The rep was too afraid to mass up my account she sad. so I went to the on on fairmont/8
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May 2023 by Jo Anne Bailey
Wendy @ this location is the best AT&T customer service provider that I have had in a long time. She was patient, respectful, and very knowledgeable about the options for my upgrade and getting the abundance of information in my old phone transferred to my new phone. This is my new AT&T location and I highly recommend Wendy for other customers!
