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November 2023 by Ellie Blade
Very rude, unprofessional, prejudice, antagonistic and very foul mouthed. Don't know who this worker was but she said that was her store when it wasn't. Acted very self-righteous, entitled and spoiled. Everytime we gone to Baskin Robbins they have always made the fla vorsright. The co-worker was more professional, friendly and apologetic. The rude girl didn't want to give out the store number or the managers name. Going to Marble Slab from now on or Sonic.
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October 2023 by Edward Sehnert
Extremely, rude employee. Asked for 2 samples and both times she said " Jesus Christ" . Then rushed us to order our ice cream. Very unprofessional. It was a blonde girl. Maybe, she was having a bad day but still.
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October 2023 by borlan100
The older woman with the tattoos that works there is extremely rude, I won't be coming back.
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October 2023 by Steven Blake
Management is terrible to employees. I would not suggest working here.
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October 2023 by Kacey Schafer
First, let start by saying I'm surprised by this post, even sitting here writing it! But ya'll, I grew up on Baskin. Ask anyone who knows me! Until tonight, I've never had an issue. See, the thing is I order a Chocolate Blast all the time. It's "not on the menu anymore," but it's literally a Cappuccino Blast without the coffee....or a chocolate milkshake with ice. The employee was very accommodating and said sure, asking the ingredients and what they usually charged me. I told her the same as a Cappuccino Blast. All of a sudden, this older woman asked her what she was making. The employee and I both replied the drink. She then replied, "If it's not on the menu, we usually don't make it. I, in turn, informed her, well that's weird. "I've already ordered it here before and at the old location. She was like, "The one in Deer Park? That was my store, I'm the owner with the look of no we didnt." Yep, that one too, I apologize, but again, I've been ordering and teaching the employees how to make it. She then asked what size and how many scoops of ice cream. It was 2, she then looks at me and says "it's only supposed to be 1 scoop, so I'm going to have to charge you for the extra scoop. I said ok no problem. We paid and the young girl brought me my drink. I told her thank you so much for helping me. She said no problem, but it was a challenge. After I took a sip, I told her it was perfect!Everything was fine, we worked through it, The only hard part was scooping the ice cream, because it was too cold.My problem is why the owner felt she needed to intervene and talk to us rudely. I didn't order something complicated. My husband ordered a Banana split with 3 different ice creams and all sorts of sauces and toppings. That's complicated, lol.I guess I'll teach M/S down the street how to make a blast.I prefer not to give too much money to mean people.
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July 2023 by Justin Guillet
Great ice cream. Brought back memories of when I was a kid and we would go with my dad. They're a little more expensive then I remember and that lost them a star. I really don't know how they would stay in business if they weren't charging a pretty penny but I felt like they were a little over the top. Place was very clean. It was baseline busy, not packed, but I'd assume it might get that way on the weekends. My kids loved it. I'd go back. Too bad there's not one in Baytown.
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May 2023 by Valerie Garcia
Do your interviews elsewhere at Starbucks or something !! We can hear you tell your candidates that because of age they may not like the job!!! Or the interview with the teenager telling him he’s lying like girl be professional!that really annoyed me and never going back
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March 2023 by Courtney Phillips
Need to wear hair nets or keep your hair out of the the entire case of ice cream. Last year long hair was in my ice cream. Tried to visit again and a persons long hair was hovering over the ice cream bucket. I haven’t been back to any Baskin-Robbins since, sadly.
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September 2022 by Laurîe Mccarthy
I took my granddaughter to get a special treat and she absolutely loved it. There were 2 young gentleman working that were very friendly and prompt. The establishment was clean. I will definitely be going back. Highly recommend the Deer Park location.
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September 2022 by Ramses Rodriguez
I bought a large a xl Ice Cream cone with toping's and I took off the sticker of the ice cream and it was super glued and it all ripped all the ice cream spilled DO NOT BUY XL ICE CREAM CONES
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August 2022 by Monica Hickey
I'm very upset with my birthday cake purchase from this baskin Robbins. First I had a picture that I was using and uploaded it threw the website so it was $59 for a cake. Well when I went to pick up the cake the picture was different from the one I uploaded on to the website.I even showed them a screen shot I took of the picture on the cake from their website but they acted like I was to blame.I grew even more upset when then the manager basically told me it was my fault and there was nothing they could do for me. I paid $60 for a messed up birthday cake and they wouldn't even give me a discount for their mistake! ! Please don't order a picture cake threw them because they will definitely ruin your day!!!If I could give zero stars I would !!!! I will never again use baskin Robbins!!!
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August 2022 by Deborah Rodriguez
The staff was very friendly. And of course the ice cream was delicious
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May 2022 by Shannon Hodges
My favorite ice cream in the world. I go to different states so I can have it because we no longer have one.
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April 2022 by Melinda Stout
You REALLY need to bring back Chocolate Fudge in Deer Park. The drive to El Dorado in Clear Lake is long. Love Baskin-Robbins and have enjoyed ice cream for years.
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March 2022 by John Fett
I always like the ice cream .. wichever of flavors I choose .. . The hard part is making that selection.
