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February 2024 by Rhonda Stringer
A nice clean place with friendly customer service. The indoor hot tub was perfect for a lovely Valentine's night.
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February 2024 by Kayla Harper
Bring a can of lysol to cover up strange smell in room. Not the cleanest...good luck.
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November 2023 by Kenny Karaffa
Great experience at this location. Staff is very courteous and pleasant. Nice, clean rooms, and unlike some other spots this place is quiet and family friendly at night. Highly recommend.
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July 2023 by Freddy Gongora
Cheaper to make reservations on the app. $102.00 walk in, $69.00 off the app. Very nice place, employees are awesome.
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April 2023 by Cassandra Alexander
First off it’s a motel not a hotel! I didn’t even look at the pictures. Was very sketchy at first. But got to our room and it was very clean!! The jetted tub was cleaned and sanitized very well. The bed was most definitely clean and comfortable! I slept like a baby! Got up for breakfast and that was a little disappointing. Muffins, fruit or cereal. Other than that I had a great stay.
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April 2023 by Threestone
First ever hotel that has breakfast,coffee out by 5:00 am!I go to work early and really appreciate this!Rooms are big,cleaned every day,parking is good, the hotel is close to the refineries,close to restaurants,grocery stores,Will stay again.
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March 2023 by Lets_ Gooo
Poor Customer Service. I got asked to switch rooms, from a double bed, to a single bed so they can use that room. Don't do that.In reply: I had already been there for 2 days.
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March 2023 by Fred Joseph
The experience wasn’t nothing my wife and I imagined! The staff is friendly and nice! Checkin went smoothly! But the room was horrible!! It smelled of nothing but smoke! We felt dirty and itchy! My wife has bumps on her neck! The bed is very hard and the pillows are terrible! Don’t think you’ll find a good show or movie here because the channel lineup is pretty small! I had to work and I refused to let my wife stay until check out alone! It’s a big no no! Last but not least we were quoted one price via phone and Expedia app but upon arrival it was more money!
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February 2023 by Stephen Plett
Terrible customer service, not willing to help, then continue to call you through the night for their own mistakes. Breakfast is all carbs, not a single drop of protein. Their rooms stink like mold and bed have springs sticking out…. Worst stay super surprised this is a Best western.Drive the extra few miles and stay at another Best Western
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February 2023 by Sean balue
Check in is later, but they left me check in early, I’m a truck driver and my truck broke down and will be in the shop, I asked to check in early and they cleaned my room before they had to, best part is, I had to call the front office back to ask if it was actually a smoking room, smelled great, no burns or charring on anything can’t tell it’s a smokers room walls are bright. Great room for a great price. If I ever break down or bring my family out for vacation I will be coming back here. 10/10 would recommend. I’m a very picky truck truck driver and often run across some questionable hotels. Especially ones that are cheaper. This one is very well maintained the owners are awesome and greet you with a smile, I can’t express how nice it was and is to stay here.
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January 2023 by Willferal Gaming.
Check in is later, but they left me check in early, I’m a truck driver and my truck broke down and will be in the shop, I asked to check in early and they cleaned my room before they had to, best part is, I had to call the front office back to ask if it was actually a smoking room, smelled great, no burns or charring on anything can’t tell it’s a smokers room walls are bright. Great room for a great price. If I ever break down or bring my family out for vacation I will be coming back here. 10/10 would recommend. I’m a very picky truck truck driver and often run across some questionable hotels. Especially ones that are cheaper. This one is very well maintained the owners are awesome and greet you with a smile, I can’t express how nice it was and is to stay here.
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November 2022 by Y5673LMcharlesc
A delayed celebration of our 40th anniversary. It was supposed to have been in June, but had to be postponed because of business reasons. It was very rewarding. We have taken time off to stay here for a number of years just to enjoy time off to spend together even though we only live a few miles away.
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October 2022 by Katw12245666
I don’t even know where to start! if I could give this place 0 stars I freaking would!! First off place was absolutely disgusting not to mention the musty ass smell when you walk in Everytime. Mold on the walls. Dirty bathrooms. Terrible front desk employees just so rude. And not to.menton 3 people, 3 PEOPLE walked inside our hotel while we were sleeping!! Honestly idgaf was the situation was but YOU DO NOT walk into someone else's hotel room for ANYTHING, ESPECIALLY IF YOU WORK THERE. (and no they werent coming in to clean). That is absolutely the rudest thing you can do!!!! Have you ever heard of PRIVACY! Jesus don't book here. ALSO you thought McDonald's breakfast was early?? Don't come here cause they end at 9!!
When we had checked out we got an unknown charge for 75$ saying our towels were stained!! First off we had just left I don't think you sprinted to the washer to check! Have you ever heard of BLEACH!!!! Please I am writing this review so you can save yourself NOT WORTH IT.
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October 2022 by Chance S.
Been here for 3 weeks and 3 more to go. This place is perfect. Very big room and super clean. The staff up front is very kind and caring. Lee ann is like the nicest person ever. She always has a smile on her face and ask if you need anything. Each time I come to deer park for work I will stay here.
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October 2022 by Swordsman 21
Clean and welcoming was in a tight spot and needed a place to stay for the night they helped me out got me a room at a very good priceThe room was nice and cold when you walk-in the staff treats you like they have know you all your lift I like thatI will stay here again
