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February 2024 by Jaron Hartley
Victor was amazing. Literally turned a 3 star review to a 5star. He took initiative and fixed an issue I had. Constantly kept me updated on my car as I had plans to go out of town Saturday. When the Parts came he told me to come in so they can put the parts to my car. I ended up coming later than planned bc of work and so there was a possibility that my car wouldn’t be repaired until Saturday morning. He made sure to me that they will try their best to complete it by tonight if not by Saturday morning by 9. Victor and the repair team came through fixed it before closing and now I for sure will be on schedule with my plans. Thank you Victor for all you do!
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February 2024 by Tevin Jeffersonn
Man these are the best guys in the game I love this Firestone
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February 2024 by Roberto Ramirez
Best technicians around will take care of you ask for victor or randall
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February 2024 by Dixie Dobbins
Great customer service. And great management.
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January 2024 by Pessimistically Pleasant
One of the mechanics on duty was rude and judgemental, but the man in charge as the supervising Manager was extremely nice, helpful and saved me time, money and now i know what is wrong with my car.
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January 2024 by Celsa
People were very helpful and professional. They fixed my car and explained clearly what needs to be done next.
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January 2024 by valerie fuentes
They took care of my needs and explained everything that was wrong with my vehicle. Always have a smile and ready to assist!
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January 2024 by Diana Williamson
I have always been satisfied with the Team in Deer Park, Tx!! Great group of people with lots ofknowledge and experience. I feel that we have gained a repour and trust with them. Highly recommend this location, they won't fix something just for the money if it isn't worthy of repair.Very honest on assessment of vehicles.
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December 2023 by Sars101
Took my vehicle to get aligned cause I purched a life time warranty In 2008. 3 hours later they told me come pick it up its done. Before I left the parking lot I noticed the steering wheel was still way off cause I replaced the rack pinion. I went back. The person up front called the tech he said over the phone inner and outer tie rods are bad and my struts.I don't know why they couldn't tell me this over the phone. Or why it's not on the paper work I was handed it wasn't on the computer as well they also didn't test drive it.
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December 2023 by Elizabeth Scott
Super friendly and amazing service, highly recommend them for your car service needs.
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December 2023 by Joe Mitchan
Best service in town!
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December 2023 by Kathryn Rose
Always trusted for my auto needs. Friendly and polite. My preferred location for 20 years.
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December 2023 by Sheri Morris
What a wonderful and helpful shop! I broke down an hour away, and I called Ben, who immediately sent me a tow, had my car fixed the next day and was super helpful in explaining what the issue was. Regular maintenance for tires, batteries, oil changes etc. Great shop and people. Ben was the absolute best and I’m so thankful he was able to help me so quickly! Thank you Ben and Firestone!
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December 2023 by Cynthia Orton
We have been customers of Randall and his crew for multiple decades and through multiple vehicles. We don't trust our mechanical issues to any other facility.
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November 2023 by D Alex
The managing partner Randy or Randal what ever was very rude.Just asked for a quote to get an alignment and he gave attitude. Was about to ask about two other cars I needed work done on but just left because of how rude he was.Also just asked him what his name was and he was like look it’s on the side of the building. I am like who cares.This Firestone will never see another penny out of me and I will steer people away from there.
