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December 2023 by James Helms (4Reelz Guide Service)
The people are great, and the store has lots of merchandise to choose from.
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September 2023 by Michael Smith
Best in the business!! Great variety and super employees!! Why go anywhere else!!
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August 2023 by David Maldonado Colon
Try to change my boots to a bigger size and they told me they could not help me at all and I had the receipt and nothing is wrong with them so y’all better make sure to get it right because they not gonna exchange them and will loose your money
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August 2023 by m m
Had some great FR mesh shirts a couple of years ago tried to get some more and they dont carry them anymore?
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July 2023 by Denise Abernathy
First and last time shopping online here! The jeans I ordered wasn’t the jeans that was sent to me! I paid for 2 day shipping and received them in almost 5 days… sent the jeans back for a refund,(more shipping cost) and they sent me an email saying I’m getting partially refunded!!!!!! Why ma’am????? So I’m out of $50 just in shipping fees and no jeans!!!!!
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July 2023 by daniel cervantes
Bought one pair of Bulmark Nomex washed it 3 times and it started to deteriorate, took it back and they told me it was the way I wash it and that they could do nothing for me. I weare nothing but Nomex and they last a long time. I was expecting a replacement then they can talk to their provider but nope.
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June 2023 by GPAT SUMRALL
The people there are super helpful and knowledgeable. They have a wide variety of stock and plentiful stock. I have no US reference on prices so I cannot provide info on that. Thank you to the helpful ladies who assisted me in my purchase.
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May 2023 by Alex Govea
Hands-down, the best FR clothing store in the state. The place is well staffed, very nice, helpful, patient. Facilities are big, clean, and well organized. Selection of every brand and best of all well-stocked with every size available. My trip from Waco was well worth it!
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May 2023 by A G
Hands-down, the best FR clothing store in the state. The place is well staffed, very nice, helpful, patient. Facilities are big, clean, and well organized. Selection of every brand and best of all well-stocked with every size available. My trip from Waco was well worth it!
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April 2023 by Ricky Jeffrey
Placed an order online, got confirmation of placed order by FR Depot, then a couple of days later was notified that's they were out of stock on some of my items, ordered and paid for. How does this happen? Whoever is in charge of internet sales and the website needs to be fired immediately! So frustrating! That's about all...
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March 2023 by Star J.
They have a variety of quality FR clothing, shoes, and other items to choose from, and they have fitting rooms, it's clean and easy to find items as well. The store wasn't inviting and no one greeted us, but many looked at us, as we entered the store. I felt like I stepped into a 1950's time capsule where segregation was still legal, and we were part of the free slaves that the white folks didn't like because we were black & free...on a lighter note, Liz was the only employee that asked us if we need help, so grateful for people that still have good customer service and compassion. I would've given this establishment a 1 star, but I added 2 stars for Liz's customer service.
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March 2023 by Joe walker
FR Depot is my favorite place to go to get custom embroidery on my shirts. Fast and great customer service. Brought a shirt in for embroidery and was done the next day. Also great quality as well. Will be coming back for more business.
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March 2023 by Valerie Gonzalez Garcia
I ordered 2 pairs of FR Jeans and steel toe boots online for work because I could not find anything locally and the website states shipping within 3 days so I thought they were a good site to shop from. When I ordered I sized up and I placed my order with enough time that if something did not fit I could return or exchange it, however, these people never actually shipped my order within the 3 days like they falsely claimed they would. First, instead of calling or emailing to notify me that the boots I ordered were not in stock, they placed the order as “pending”, they did not even try to ship my jeans. I called about 5 days after placing the order and that’s when I found out that they “didn’t know” I still needed the jeans. Zero common sense! They said my jeans would ship out that same day and they still took an additional four days to ship that took me calling daily for these people to actually work. I did pay $16 extra for Fed Ex shipping so at least they got here pretty quickly, however, by the time they got here I only had time to try them on just to find out they didn’t fit. Now I have to pay additional shipping to send the jeans back and wait for a refund. These people are not communicative at all and customer service seriously sucks! All you get is excuses as to why they don’t actually work and ship out your items. Shop somewhere else people, don’t waste your time or money at this terrible place!
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March 2023 by Funnyguy713
Terrible customer service, they claimed to not know my company had an account there when I can clearly see my company's name and 3 contact numbers by the register. It was such a hassle getting anything there, you would think they would have better customer service and want to sell their merchandise.
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February 2023 by Michael Lowe
Online shopper so speaking of online shopping experience. Online shows they have a good selection and at the time I ordered they didn’t have their warning up on the website saying call the store to make sure the items you want are in stock. I ordered an fr vest ariat and 3 days later got a call saying it’s not in stock but we can get it for you in 3-4 weeks or we can just do a refund. I said 3-4 weeks would be fine and we are now over a month and a half I’ve sent several emails and cannot get a response. So needless to say this will be my last time I shop at fr Depot online cause I still have not received my vest and cannot get a response back at all through email t