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February 2023
Really rude staff not helpful at all was told if boots I purchased had any problems I could exchange them wet the following day after wearing very uncomfortable boots, they would not exchange them
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December 2022
They have new staff that does not help customers with anything but sit in the front desk on there phone. Past employees were on top of everything. Poor customer service.
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November 2022
Bought a pair of boots that weren't comfortable. Tried to exchange. Manager made multiple invalid excuses as to why she couldn't return. Don’t recommend. Go next door to FR Depot.